About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 122
Zendesk enters SCA with AWS for customer service at scale
Wed, 29th Mar 2023
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public cloud
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hyperscale
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cx
The five-year strategic collaboration agreement with Amazon Web Services will help businesses deliver personalised CX at scale.
Government-funded R&D dead ends 'bleeding taxpayers' money'
Tue, 28th Mar 2023
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drones
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r&d
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uk government
New Department for Science, Innovation and Technology must correct UK's flawed innovation funding, says Drone Major Group CEO.
Data governance key to combat data loss and breaches
Tue, 28th Mar 2023
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dr
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breach prevention
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data privacy
Data governance is crucial in combatting data breaches, with a recent report revealing a 26% increase in breaches in Australia.
Skills-first approach key to bridging skills gap – report
Tue, 28th Mar 2023
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linkedin
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recruitment
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skills gap
More companies are taking a skills-first approach to talent to bridge the growing skills gap in Australia and New Zealand.
Non-profits have inadequate phishing protection - report
Tue, 28th Mar 2023
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phishing
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email security
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ransomware
Only 1.2% of .org domains globally have implemented measures to prevent email phishing, spoofing, and ransomware attacks, according to new research.
No evidence of responsible AI in world's largest banks
Tue, 28th Mar 2023
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fintech
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risk & compliance
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ai
Banks across North America and Europe are failing to publicly report on their approaches to responsible AI development.
New phishing method leveraging iCloud, PayPal, Google Docs
Tue, 28th Mar 2023
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phishing
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martech
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commerce systems
Phishing attacks are evolving as hackers use legitimate services like PayPal and Google Docs to infiltrate inboxes, warns Avanan.
Consumers embrace alternative payment methods as costs bite
Tue, 28th Mar 2023
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cryptocurrency
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blockchain
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martech
UK consumers are embracing alternative payment offerings including digital wallets to better manage their finances amidst the cost of living crisis.
Menlo Security sees channel growth, continues global expansion
Fri, 24th Mar 2023
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cloud security
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partner programmes
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menlo security
Menlo Security has announced new initiatives and investment in its Boost! Channel Programme, designed to further support and incentivise partners.
SASE continues to roll with revenue to top $6 billion
Fri, 24th Mar 2023
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network infrastructure
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casb
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sase
SASE market surpasses $6bn in 2022 with 34% YoY growth, says DellOro Group report. Cisco leads but Zscaler closes in.
Global cloud solutions firm Searce enters ANZ market
Fri, 24th Mar 2023
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llms
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digital transformation
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cleantech
The new market entry will see Searce accelerate digitalisation for businesses locally to enable growth and sustainability.
Internal mobility and tech budgets on the up as layoffs gather pace
Fri, 24th Mar 2023
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ai agents
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budget
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employment
A third of employers will increase technology budgets as candidate shortages persist, while and over half will place a greater emphasis on internal mobility.
Adobe unveils Real-Time Customer Data Platform innovations
Fri, 24th Mar 2023
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data analytics
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cx
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martech
Adobe's latest innovations are designed to enable superior prospecting and conversion, enhanced B2B account-based marketing and richer personalisation.
Higher ASPs push data centre physical infrastructure market
Fri, 24th Mar 2023
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hyperscale
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dc
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data infrastructure
Vendors' decision making and market positioning over the past 18 months will materially impact their performance in 2023, with market share shifts likely.
Campus switch market reached record heights in 4Q 2022
Fri, 24th Mar 2023
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network infrastructure
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cisco
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network switches
Worldwide campus switch sales reached record highs in Q4 2022, except in China, according to a report by DellOro Group.
Accenture, Adobe unlock content supply chain value
Thu, 23rd Mar 2023
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martech
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accenture
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adobe
Accenture and Adobe have collaborated to develop new services that help marketers create and deliver content using Adobe's Content Supply Chain solution.
Only 6% of ANZ businesses alerted of breach and data loss
Thu, 23rd Mar 2023
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breach prevention
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cybersecurity
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commvault
Only 6% of breaches in Australia and New Zealand are flagged by internal systems, highlighting data management challenges, says Commvault.
Healthcare execs employing remote health technologies
Thu, 23rd Mar 2023
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uc
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smartphones
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healthtech
The widespread availability of smartphones, personal computers, and internet service has driven the adoption of distance health technologies.
PXP, Mastercard, Payall collaborate on cross-border payments
Thu, 23rd Mar 2023
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martech
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commerce systems
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partner programmes
The collaboration provides PXP Financial’s customers with safe, compliant and efficient cross-border payments and international transfers.
SAP honours top performers at NZ Partner Excellence Awards
Thu, 23rd Mar 2023
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partner programmes
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sap
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awards
Deloitte has been named SAP's New Zealand Partner of the Year at the inaugural SAP New Zealand Partner Excellence Awards.