Indian banks push AI in production, but security bites
37 minutes agoSecurity and data privacy are slowing wider use, even as 70% of Indian banks and lenders run artificial intelligence in production.
Indian stories
Synup launches Sydekick AI agent for local marketing
Businesses running multiple locations could cut repetitive local marketing work as Synup shifts to usage-based pricing with Sydekick.
Consistent Infosystems wins top brand honour in India
The award highlights Consistent Infosystems' growing reach in India, where it now sells more than 693 products through 25 branches and 93 service centres.
D2C Insider summit spotlights AI's role in consumer brands
AI is moving from side project to core strategy for consumer brands as founders seek sharper margins, faster sales and better operations.
Blue Machines AI launches Floe for Indian customer chats
The model aims to stop Indian customer-service bots from switching languages unnecessarily, reducing friction in live voice and chat exchanges.
Kore.ai wins Leader nods in five enterprise AI reviews
Enterprise buyers are weighing governance and auditability more heavily as the AI vendor secures top marks across five analyst categories.
Cygnet.One launches Agentic AI platform for accounts payable
Enterprise finance teams could cut invoice delays and payment risks as Cygnet.One automates tax checks, matching and approvals.
Editor Interviews
Conversations with technology leaders, founders and operators.
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Last week
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Fri, 31st Jul 2026
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Tue, 7th Jul 2026
Earn the commute: Premium offices turn mandates into magnetism
Well-designed offices are helping firms attract staff back by pairing prime locations, amenities and flexible spaces with higher productivity.
Tue, 26th May 2026
Expert Opinions
More opinions →
The AI metric that matters isn't token cost
For Australian businesses, the real test of AI is whether it changes decisions, margins or customer outcomes, not how many tokens it uses.
4 days ago
Cross-border checkout has a data quality problem
Poor data at checkout is fuelling cost surprises, missed deliveries and fraud fears that are turning many cross-border shoppers away.
11 days ago
The hidden security risk in document redaction
Unredacted archive copies can expose personal data long after extraction, increasing compliance risk for firms using AI and high-volume document workflows.
15 days ago
Trusted, real-time customer context: The foundation for faster ...
15 days ago
6 Pillars of data quality and strategies for improving your data
15 days ago
Customer data integration: A data quality checklist
23 days ago
World Fintech Day spotlights trusted data in India and EMEA
about 1 month ago
Latest News
More news →
Quiq launches Voice Assist for live customer calls
The new tool could cut handling time by letting agents send messages and complete tasks during live calls without leaving one conversation record.
Bazaarvoice launches AI visibility package for retailers
Brands risk being overlooked in AI-led shopping unless customer reviews and ratings are readable by crawlers, Bazaarvoice said.
Adobe brings 70 tools into Slack for workplace use
Adobe has launched a Slack app that lets teams use more than 70 creative and productivity tools without leaving workplace conversations.
Bud Communications wins Daikin & WEX in APAC growth
The agency's Australian headcount has quadrupled since 2024 as multinational clients seek APAC communications support.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing to our sites for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Analyst Insights
Industry research and analysis from leading firms.
Infosys Aster named leader in Everest Group marketing
Demand for integrated marketing services is rising as enterprises seek measurable AI returns, with Infosys among 29 providers rated by Everest Group.
Last month
Remote makes its AI training course free to workers
Only 20% of leaders think their staff are ready for AI, prompting Remote to open its internal training course to wider use for free.
Last month
Microsoft launches AI sales & service tools in Copilot
Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.
Tue, 14th Jul 2026
RemoFirst tops Employ Borderless's inaugural EOR awards
The new rankings may sway firms weighing cross-border hires, with RemoFirst named Employ Borderless's top employer of record provider.
Tue, 7th Jul 2026