Software sellers lag buyers on self-serve digital sales
about 1 hour agoRoutine software purchases are still bogged down by high-touch sales processes, even though most buyers would happily check out online.
Indian stories
EY India says agentic AI could lift treasury forecasts
Treasury teams could cut forecast errors and free staff from manual work if they fix fragmented data and weak governance, EY India said.
Indian banks push AI in production, but security bites
Security and data privacy are slowing wider use, even as 70% of Indian banks and lenders run artificial intelligence in production.
Synup launches Sydekick AI agent for local marketing
Businesses running multiple locations could cut repetitive local marketing work as Synup shifts to usage-based pricing with Sydekick.
Consistent Infosystems wins top brand honour in India
The award highlights Consistent Infosystems' growing reach in India, where it now sells more than 693 products through 25 branches and 93 service centres.
D2C Insider summit spotlights AI's role in consumer brands
AI is moving from side project to core strategy for consumer brands as founders seek sharper margins, faster sales and better operations.
Blue Machines AI launches Floe for Indian customer chats
The model aims to stop Indian customer-service bots from switching languages unnecessarily, reducing friction in live voice and chat exchanges.
Editor Interviews
Conversations with technology leaders, founders and operators.
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Last month
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Fri, 31st Jul 2026
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Tue, 7th Jul 2026
Earn the commute: Premium offices turn mandates into magnetism
Well-designed offices are helping firms attract staff back by pairing prime locations, amenities and flexible spaces with higher productivity.
Tue, 26th May 2026
Expert Opinions
More opinions →
The AI metric that matters isn't token cost
For Australian businesses, the real test of AI is whether it changes decisions, margins or customer outcomes, not how many tokens it uses.
7 days ago
Cross-border checkout has a data quality problem
Poor data at checkout is fuelling cost surprises, missed deliveries and fraud fears that are turning many cross-border shoppers away.
14 days ago
The hidden security risk in document redaction
Unredacted archive copies can expose personal data long after extraction, increasing compliance risk for firms using AI and high-volume document workflows.
18 days ago
Trusted, real-time customer context: The foundation for faster ...
18 days ago
6 Pillars of data quality and strategies for improving your data
19 days ago
Customer data integration: A data quality checklist
27 days ago
World Fintech Day spotlights trusted data in India and EMEA
about 1 month ago
Latest News
More news →
Adyen partners Limitless Technology on Asia-Pacific payments
Online gifting shoppers across six Asia-Pacific markets should see fewer checkout errors as Limitless Technology shifts to one payment provider.
Forrester says answer engines now shape brand choice
Marketers may need to rethink search metrics as AI responses increasingly narrow buyers' shortlists before they reach a website.
AfterShip launches AI tool for post-purchase retail
Retailers could cut support costs and speed refunds as AfterShip's new AI agent automates delivery issues and return reviews.
Quiq launches Voice Assist for live customer calls
The new tool could cut handling time by letting agents send messages and complete tasks during live calls without leaving one conversation record.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing to our sites for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Damian Seeto
Gaming Contributor
Damian has been contributing to our sites since 2009 and is always available whenever a video game needs to be reviewed. Aside from being a big gamer, he is also one of biggest professional wrestling fans. Damian likes Star Wars, comic book movies and Metallica.
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Analyst Insights
Industry research and analysis from leading firms.
Kore.ai wins Leader nods in five enterprise AI reviews
Enterprise buyers are weighing governance and auditability more heavily as the AI vendor secures top marks across five analyst categories.
Last month
Infosys Aster named leader in Everest Group marketing
Demand for integrated marketing services is rising as enterprises seek measurable AI returns, with Infosys among 29 providers rated by Everest Group.
Last month
Remote makes its AI training course free to workers
Only 20% of leaders think their staff are ready for AI, prompting Remote to open its internal training course to wider use for free.
Last month
Microsoft launches AI sales & service tools in Copilot
Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.
Tue, 14th Jul 2026