AI agents expose revenue gaps across major websites
31 minutes agoMost major websites are unprepared for AI agents, with D3 Research finding 84% of readable policy files scored a D or F.
Indian stories
D2C Insider summit spotlights AI's role in consumer brands
AI is moving from side project to core strategy for consumer brands as founders seek sharper margins, faster sales and better operations.
Blue Machines AI launches Floe for Indian customer chats
The model aims to stop Indian customer-service bots from switching languages unnecessarily, reducing friction in live voice and chat exchanges.
Kore.ai wins Leader nods in five enterprise AI reviews
Enterprise buyers are weighing governance and auditability more heavily as the AI vendor secures top marks across five analyst categories.
Cygnet.One launches Agentic AI platform for accounts payable
Enterprise finance teams could cut invoice delays and payment risks as Cygnet.One automates tax checks, matching and approvals.
Visa unveils three-tier Infinite card range in India
The refreshed suite targets India's fast-growing affluent class with tiered travel, dining and concierge perks, plus higher transaction limits.
Inlobo.ai aims to unify AI customer acquisition tools
Fragmented sales data is prompting businesses to seek unified AI tools that can cut lead leakage and speed up customer conversion.
Editor Interviews
Conversations with technology leaders, founders and operators.
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Yesterday
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Last month
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Last month
Exclusive: How Adobe showcases its innovation engine
Ideas from across Adobe are vetted live at Summit, and some have gone on to become products after further testing and hardening.
Tue, 21st Apr 2026
Expert Opinions
More opinions →
Cross-border checkout has a data quality problem
Poor data at checkout is fuelling cost surprises, missed deliveries and fraud fears that are turning many cross-border shoppers away.
3 days ago
The hidden security risk in document redaction
Unredacted archive copies can expose personal data long after extraction, increasing compliance risk for firms using AI and high-volume document workflows.
7 days ago
Trusted, real-time customer context: The foundation for faster decisions
Fast-moving travel and hospitality brands risk missed bookings unless they unify customer data in real time across marketing, care and operations.
7 days ago
6 Pillars of data quality and strategies for improving your data
7 days ago
Customer data integration: A data quality checklist
15 days ago
World Fintech Day spotlights trusted data in India and EMEA
26 days ago
Why a traditional LMS falls flat for the frontline
about 1 month ago
Latest News
More news →
HDI Global appoints Tobias Sigurdsson to Fine Art role
The appointment adds specialist firepower as the insurer seeks to grow in niche cover for museums, collections and other high-value assets.
Nintex unifies automation & AI in platform overhaul
Organisations can now govern and deploy workflows, apps and AI together in one environment, aiming to cut rollout friction across departments.
LG wins award for PRISM AI communications platform
The award signals growing acceptance of AI-driven measurement tools as companies seek faster, more consistent ways to assess global PR impact.
Auxia launches Agent Studio for AI marketing workflows
Marketers could cut manual campaign work as Auxia links AI agents to existing tools, after surpassing 200 billion personalisation decisions.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mark Tarre
News Chief
Mark Tarre is the News Chief at TechDay, where he leads newsroom operations across the global network and oversees the accuracy, quality, and relevance of industry news coverage. A journalist and PR writer with nearly a decade of experience, he has worked across newsrooms, public relations, and digital publishing. He holds a degree in journalism.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Infosys Aster named leader in Everest Group marketing
Demand for integrated marketing services is rising as enterprises seek measurable AI returns, with Infosys among 29 providers rated by Everest Group.
Last week
Remote makes its AI training course free to workers
Only 20% of leaders think their staff are ready for AI, prompting Remote to open its internal training course to wider use for free.
Last week
Microsoft launches AI sales & service tools in Copilot
Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.
Last month
RemoFirst tops Employ Borderless's inaugural EOR awards
The new rankings may sway firms weighing cross-border hires, with RemoFirst named Employ Borderless's top employer of record provider.
Last month