Analyst report Stories

Global Stories

Analyst report stories

Commvault launches Recovery Studio for business recovery

Businesses facing cyber attacks and outages could cut weeks from recovery as Commvault's new software automates the restoration of apps, identities and infrastructure.

By Mara Sugue • 4 min read • Today

Digital Transformation

Zendesk launches outcome AI platform with new pricing

Customers will pay for resolved issues instead of software seats as Zendesk ties AI billing to verified service outcomes and business work.

By Sean Mitchell • 4 min read • Today

Software-as-a-Service

Zendesk launches Outcome AI Platform with unlimited seats

Customers will pay for completed service work instead of each user, as Zendesk shifts its AI pricing model and says unlimited seats are included.

By Mara Sugue • 4 min read • Today

Virtualisation

Everpure adds AI & VM storage tools for Kubernetes

Enterprises running mixed AI, container and VM workloads on Kubernetes may gain faster start-ups and simpler storage management from the new Portworx features.

By Sean Mitchell • 4 min read • Today

Digital Transformation

Annexa: NetSuite Next is a flick of a switch. Rewiring the CFO takes longer

NetSuite partner Annexa's Matthew Owens said the NetSuite Next upgrade is nearly effortless, but finance is slower putting AI agents to work.

By Donovan Jackson • 5 min read • Today

DevOps

AI software development adds hidden governance costs

Large enterprises are spending more than 13,900 engineering hours a year fixing AI-assisted code as governance costs spill into security and compliance budgets.

By Karen Joy Bacudo • 3 min read • 2 days ago

Risk & Compliance

Four Steps CISOs Can Take To Secure AI-driven Software Development

Without tighter governance, AI-generated code could amplify security flaws and compliance breaches across the software pipeline as adoption accelerates.

By Pieter Danhieux • 4 min read • 2 days ago

Network Security

Fortinet lifts full-year outlook after strong third quarter

Strong demand in security and AI helped lift third-quarter revenue 20% to USD $2.08 billion, prompting a higher full-year forecast.

By Karen Joy Bacudo • 4 min read • 2 days ago

Unified Communications

8x8 reports record USD $188 million revenue on AI surge

Paid AI usage among customers jumped 232% from a year earlier as 8x8 booked record quarterly service revenue of USD $188 million.

By Karen Joy Bacudo • 4 min read • Last week

Supply Chain

Collins urges new thinking on cybersecurity decisions

Rising security spend has failed to curb cyber incidents, prompting Michael Collins to argue that organisations need better decision-making, not more tools.

By Sofiah Nichole Salivio • 5 min read • Last week

Firewalls

Boomi named Gartner Visionary for AI agent platform

The recognition could help Boomi win enterprise buyers as firms race to govern AI agents, with Gartner's Visionary label boosting its profile.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Analyst report stories

Data centers

Flexxon wins CyberCall backing for AI Armour gateway

The funding will help the Singapore cybersecurity company build hardware-based protections for AI agents that can otherwise be hijacked at machine speed.

By Karen Joy Bacudo • 4 min read • Yesterday

Malware

File security incidents hit 41.7% of organisations

The average breach cost of USD $2.2 million underlines why many firms may be underestimating their file security gaps, the survey found.

By Sean Mitchell • 4 min read • Yesterday

Artificial Intelligence

Shure named leader in IDC smart conference room study

Buyers of hybrid meeting systems are placing greater weight on audio quality and manageability, boosting Shure's standing in IDC's latest review.

By Sofiah Nichole Salivio • 4 min read • 2 days ago

DataCentre infrastructure

UAE & Türkiye lead META tech infrastructure growth

Infrastructure spending widened in the UAE and Türkiye in the third quarter, while Saudi Arabia lagged with distribution revenue about 9% lower year on year.

By Mara Sugue • 3 min read • 2 days ago