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Grace Chung named grand winner in Women in AI awards
Robotics

Grace Chung named grand winner in Women in AI awards

Recognition for more than 50 finalists highlighted women's growing influence in Asia-Pacific artificial intelligence as Grace Chung took the top prize.

By Sean Mitchell • 4 min read • Today
OpenAI launches Images 2.5 with faster editing tools
Generative AI

OpenAI launches Images 2.5 with faster editing tools

New editing controls aim to help ChatGPT users and businesses make faster, more consistent image changes without rebuilding pictures from scratch.

By Sean Mitchell • 3 min read • Today
Netcore & GlobalPay unite customer engagement systems
Customer Relationship Management

Netcore & GlobalPay unite customer engagement systems

Customers now get faster follow-up on currency and remittance enquiries as GlobalPay links 12 channels with sales tools on one platform.

By Karen Joy Bacudo • 4 min read • Today
Why Email and Phone Append Matter for Prescreen Campaigns
Data Protection

Why Email and Phone Append Matter for Prescreen Campaigns

Campaigns can fail at the final mile if stale inboxes and recycled numbers keep time-sensitive offers from reaching the right consumers.

By Shivani Pimpili • 5 min read • Today
Code and Theory hires AI tech leaders for enterprise
Digital Transformation

Code and Theory hires AI tech leaders for enterprise

The hires aim to deepen Code and Theory's enterprise and AI engineering push as agencies race to meet growing demand for digital transformation.

By Sofiah Nichole Salivio • 4 min read • Today
Webflow launches Source platform for marketing teams
Software-as-a-Service

Webflow launches Source platform for marketing teams

The limited preview aims to help marketers use AI on live sites without adopting developer workflows, while keeping brand controls in place.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Euromonitor launches Passport agent in Microsoft 365 Copilot
Software-as-a-Service

Euromonitor launches Passport agent in Microsoft 365 Copilot

Users can now query Euromonitor's market data inside Microsoft 365 Copilot, with every answer citing sources to reduce AI errors and risk.

By Sean Mitchell • 4 min read • Yesterday
Weaponizing trust: How AI and social engineering bypass personal security boundaries
Data Protection

Weaponizing trust: How AI and social engineering bypass personal security boundaries

Scammers are draining older adults' savings through romance, friendship and fake AI trading pitches on social media before withdrawals are blocked.

By Takanori Nishiyama • 2 min read • Yesterday
Marketing leaders fret over AI brand discovery gaps
Customer Experience

Marketing leaders fret over AI brand discovery gaps

A growing measurement gap has left Australian marketers most worried about AI misrepresenting their brands, the research found.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
Anthropic launches Claude commerce blueprint for retailers
Data Analytics

Anthropic launches Claude commerce blueprint for retailers

Retailers could cut setup time for AI shopping tools, as Anthropic's blueprint targets quicker deployment and tighter control over checkout flows.

By Karen Joy Bacudo • 6 min read • Yesterday
LoopMe brand lift joins Trade Desk measurement marketplace
Marketing Technologies

LoopMe brand lift joins Trade Desk measurement marketplace

Advertisers can now run brand lift studies inside The Trade Desk as the integration widens access across 35 markets and cuts minimum impression levels.

By Sofiah Nichole Salivio • 3 min read • Yesterday
Software sellers lag buyers on self-serve digital sales
Software-as-a-Service

Software sellers lag buyers on self-serve digital sales

Routine software purchases are still bogged down by high-touch sales processes, even though most buyers would happily check out online.

By Karen Joy Bacudo • 4 min read • 2 days ago
Adyen partners Limitless Technology on Asia-Pacific payments
Fintech

Adyen partners Limitless Technology on Asia-Pacific payments

Online gifting shoppers across six Asia-Pacific markets should see fewer checkout errors as Limitless Technology shifts to one payment provider.

By Karen Joy Bacudo • 3 min read • 2 days ago
Cyara appoints Ben Corser as APAC go-to-market chief
Software-as-a-Service

Cyara appoints Ben Corser as APAC go-to-market chief

The hire signals Cyara's push to win more enterprise customers in APAC as firms demand tighter oversight of AI customer-service tools.

By Sean Mitchell • 4 min read • 2 days ago
Forrester says answer engines now shape brand choice
Omnichannel

Forrester says answer engines now shape brand choice

Marketers may need to rethink search metrics as AI responses increasingly narrow buyers' shortlists before they reach a website.

By Sofiah Nichole Salivio • 3 min read • Last week
AfterShip launches AI tool for post-purchase retail
Software-as-a-Service

AfterShip launches AI tool for post-purchase retail

Retailers could cut support costs and speed refunds as AfterShip's new AI agent automates delivery issues and return reviews.

By Joseph Gabriel Lagonsin • 4 min read • Last week
EY India says agentic AI could lift treasury forecasts
Manufacturing

EY India says agentic AI could lift treasury forecasts

Treasury teams could cut forecast errors and free staff from manual work if they fix fragmented data and weak governance, EY India said.

By Karen Joy Bacudo • 4 min read • Last week
Indian banks push AI in production, but security bites
Data Protection

Indian banks push AI in production, but security bites

Security and data privacy are slowing wider use, even as 70% of Indian banks and lenders run artificial intelligence in production.

By Karen Joy Bacudo • 5 min read • Last week
Quiq launches Voice Assist for live customer calls
Software-as-a-Service

Quiq launches Voice Assist for live customer calls

The new tool could cut handling time by letting agents send messages and complete tasks during live calls without leaving one conversation record.

By Joseph Gabriel Lagonsin • 4 min read • Last week