About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 19
AI platform Glu launches to streamline ecommerce creativity
Wed, 9th Apr 2025
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cx
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martech
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commerce systems
Glu, an AI-driven platform for ecommerce, has officially launched in the Asia-Pacific, promising to streamline content creation and enhance brand consistency.
Logically partners with Databricks to enhance threat detection
Wed, 9th Apr 2025
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data analytics
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risk & compliance
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cybersecurity
Logically has teamed up with Databricks to bolster organisations' defences against online threats, combining AI technology with data intelligence.
Genesys Cloud AI drives a rise in annual revenue in 2025
Wed, 9th Apr 2025
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uc
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digital transformation
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cx
Genesys has reported that its Genesys Cloud AI drove over 10% of new business in fiscal year 2025, with annual recurring revenue reaching USD $1.9 billion.
Consultancy urges leaders to adopt an 'outside-in' approach
Wed, 9th Apr 2025
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cx
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martech
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risk & compliance
A London consultancy firm urges corporate leaders to rethink value delivery, encouraging an 'outside-in' approach to enhance operational efficiency and financial resilience.
UK regulators explore AI integration for data efficiencies
Wed, 9th Apr 2025
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ai
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transparency
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data management
Senior UK regulators recently gathered to explore the potential of artificial intelligence in enhancing operational efficiencies across financial sectors.
Major brands to boost investment in loyalty programmes
Wed, 9th Apr 2025
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crm
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digital transformation
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cx
A study by Apadmi reveals that 67% of major brands plan to elevate investments in digital customer loyalty programmes over the upcoming year.
Tessell launches database service on Google Cloud platform
Wed, 9th Apr 2025
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paas
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digital transformation
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hyperscale
Tessell has launched its fully managed database service on Google Cloud, now available via the Google Cloud Marketplace, enhancing cloud adoption for enterprises.
APAC leads mobile gaming growth despite session decline
Wed, 9th Apr 2025
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gaming
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digital entertainment
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mobile gaming
Adjust's latest Gaming App Insights report reveals a 4% rise in mobile game installations in the Asia-Pacific region, highlighting key growth opportunities for marketers.
Mastercard outlines plan to combat card fraud in Australia
Wed, 9th Apr 2025
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biometrics
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payment technologies
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mastercard
Mastercard has unveiled a five-year strategy to innovate payment methods in Australia, tackling a surge in card fraud that nearly hit $1 billion in 2024.
UK government urged to modernise for effective AI use
Fri, 4th Apr 2025
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digital transformation
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ai
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techday
The UK government's use of artificial intelligence is under scrutiny, with experts highlighting urgent investment needs to overcome barriers and enhance public services.
Concerns mount over enforcement of Online Safety Act
Fri, 4th Apr 2025
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ai
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mental health
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users
Ofcom faces backlash for its regulatory approach to the Online Safety Act, as experts warn of rising dangers for children exposed to unmonitored social media.
Australia's data breach costs hit record AUD $4.26m
Fri, 4th Apr 2025
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storage
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data protection
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cloud security
Australia faces escalating cybersecurity challenges as data breach costs hit AUD $4.26 million, prompting urgent calls for enhanced digital defences.
Insiders Technologies unveils no-code tool GenerAItor for AI
Fri, 4th Apr 2025
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data protection
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digital transformation
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cx
Insiders Technologies has launched GenerAItor, a no-code tool enabling users to develop AI services for document classification and data extraction quickly and efficiently.
Contentful enters DXP market with new AI features, partners
Fri, 4th Apr 2025
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digital transformation
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cx
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martech
Contentful has launched new features and partnerships to enhance its content management system, marking its entry into the fast-evolving Digital Experience Platform space.
TP report shows Gen Z prefer interactive communication
Fri, 4th Apr 2025
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
Hexagon & Red Bull team up for global skills challenge
Fri, 4th Apr 2025
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data analytics
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e-learning
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engineering
Hexagon has launched the Future Skills Challenge alongside Oracle Red Bull Sim Racing, aiming to bridge esports and real-world engineering skills for gamers and professionals.
Mid-sized law firms expand AI usage & flexible pricing
Fri, 4th Apr 2025
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ai
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law
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legaltech
Clio's 2025 report reveals a dramatic rise in AI adoption among mid-sized law firms, with 93% adopting the technology to boost efficiency and quality.
AI investment rises, spurring upskilling concerns in Australia
Thu, 3rd Apr 2025
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ai
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productivity
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leadership
As businesses ramp up their AI investments, a new report reveals 27% of HR professionals now see workforce upskilling as their top challenge for 2025.
AI transforming manufacturing, boosting productivity by 188%
Thu, 3rd Apr 2025
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supply chain
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ai
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collaboration
TeamViewer's new report reveals that 71% of manufacturing leaders expect AI to significantly boost productivity, despite 76% voicing data security concerns.
Revolut report highlights surge in Telegram, WhatsApp scams
Thu, 3rd Apr 2025
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email security
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cybersecurity
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whatsapp
Revolut's latest report reveals Meta platforms are the primary source of scams affecting consumers, with reported cases rising significantly in Australia and globally.