About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 257
Online retailers adopting AI high rates, but still have room to improve
Thu, 24th Oct 2019
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ai
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online shopping
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ml
Despite high adoption of AI, retailers still need improvements in hyper-personalisation and customer intent understanding, reveals Lucidworks research.
One million users for ANZ mobile banking app
Wed, 23rd Oct 2019
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smartphones
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fintech
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martech
ANZ Bank's goMoney app hits milestone with one million active users, transforming how customers access banking in less than a decade since its 2011 launch.
AI to benefit New Zealand healthcare system
Tue, 22nd Oct 2019
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uc
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martech
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ai
AI could save the New Zealand health system over $700m per year by 2026, according to the AI Forum of New Zealand.
Education prime target for cyber attacks, report finds
Tue, 22nd Oct 2019
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malware
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cybersecurity
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malwarebytes
Educational institutions worldwide continue to be vulnerable to cyberattacks due to limited budgets and resources, according to a report by Malwarebytes.
Aussie landlines becoming extinct earlier than expected
Fri, 18th Oct 2019
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smartphones
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uc
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telco
Landline phone usage in Australia is declining rapidly, with just 56% of Australians owning one, according to Finder.
Wakeup call: NZ and Aussie SMBs rate highest globally in ransomware attacks
Fri, 18th Oct 2019
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malware
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ransomware
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partner programmes
New Zealand and Australian SMBs face a cybersecurity crisis, leading the world in reported ransomware attacks, reveals a survey by Datto.
Spark New Zealand shakes up leadership squad
Fri, 18th Oct 2019
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cfo
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recruitment
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spark
Spark New Zealand appoints Stefan Knight as CFO and Leela Gantman as corporate relations director, marking significant leadership shifts effective early 2020.
Major security, privacy and ethical blindspots in AI development
Fri, 18th Oct 2019
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ai security
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data privacy
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ai
Security, privacy and ethics are low-priority issues for developers when modelling their machine learning solutions.
Buy Now Pay Later users ditching their credit cards
Wed, 16th Oct 2019
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bnpl
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ecommerce
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online shopping
Almost 50% of Australian Buy Now Pay Later users have cancelled or stopped using their credit cards, according to new research by Mozo.com.au.
NTT adds new face to executive lineup
Wed, 16th Oct 2019
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recruitment
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ntt communications
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ntt
Cocks will be responsible for leading its go-to-market practices, sales operations and partner relationships across the globe.
Lack of IT security input in DevOps creates unnecessary risk
Tue, 15th Oct 2019
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devops
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apm
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cybersecurity
A new Trend Micro survey reveals 63% of IT leaders say inadequate security input in DevOps projects heightens cyber risk for global firms.
Cybersecurity in New Zealand is not working, expert says
Tue, 15th Oct 2019
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phishing
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email security
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cybersecurity
Cybersecurity failures in New Zealand are costing millions, says NZTech CEO Graeme Muller, following recent cyber attacks.
New solution cuts down IoT development time by 75%
Tue, 15th Oct 2019
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iot
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eseye
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partners
Eseye's HERA300 platform aims to cut IoT development time by 75%, slashing prototyping from 12 to 3 months, ultimately boosting ROI.
Unisys: Staying cyber safe during Rugby World Cup
Tue, 15th Oct 2019
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wireless networks
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cybersecurity
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cloud services
Kiwis are worried about physical and cyber attacks at large events, with Unisys releasing security tips to ease concerns.
Cognizant's digital workplace services recognised
Sat, 12th Oct 2019
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hcm
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productivity
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cognizant
Cognizant has been acclaimed as a leader in digital workplace services by Everest Group, acknowledged for its innovative solutions and delivery strategies.
Sustainability issues prevalent in the IT industry
Fri, 11th Oct 2019
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healthtech
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cleantech
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sustainability
Sustainability issues in IT are proving difficult to solve, despite growing demand for more sustainable IT products.
Quarter of a million up for grabs for charities through Vodafone NZ Foundation
Fri, 11th Oct 2019
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charity
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vodafone
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vodafone foundation
Vodafone New Zealand Foundation is calling on registered charities to apply for $250,000 of innovation grants.
Traditional PC market continues growth despite issues in the supply chain
Fri, 11th Oct 2019
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network infrastructure
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personal computing devices
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lenovo
Despite supply chain issues, the global PC market grew in Q3 2019, with Lenovo leading nearly a quarter of shipments and HP seeing the fastest growth.
Could robots learn to recognise human emotions? Study says yes.
Fri, 11th Oct 2019
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robots
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ai
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warwick business school
Robots could learn to recognise human emotions using movements, poses, and facial expressions, according to new research.
Lack of access to information affecting Australian productivity
Fri, 11th Oct 2019
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uc
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productivity
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contact centre
Australian productivity is suffering due to employees' struggles to access accurate information, a survey by 8x8 reveals, impacting customer service quality.