About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 36
Tecala Group forms strategic automation alliance with Nintex
Thu, 9th May 2024
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it automation
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low-code
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ai
Australian tech firm, Tecala Group, partners with Nintex, boosting its capabilities in automation, data, and AI post-acquisition of rapidMATION.
UK excels in customer satisfaction & IT service delivery
Thu, 9th May 2024
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uc
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ai
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contact centre
Freshworks report reveals generative AI impact on UK business performance, boasting of rapid customer response times and high satisfaction scores.
IT modernisation spending to rise by 30% due to AI investment
Thu, 9th May 2024
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ai
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db
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productivity
UK businesses are set to ramp up IT modernisation spending by nearly 30% in 2024, with a hefty focus placed on investing in artificial intelligence.
UK mid-sized firms voice concerns over cybersecurity threats
Thu, 9th May 2024
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digital transformation
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ai
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threat intelligence
Amid growing threats, 43% of UK's mid-sized firms remain worried about cybersecurity, fearing existing measures aren't robust enough.
Celonis dominates in Gartner's Process Mining Platforms report
Thu, 9th May 2024
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ai
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analyst report
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mining
Celonis maintains market lead in the Process Mining Platforms sector for the second year running, excelling in vision and execution.
Dootrix & Confused.com join forces to revamp mobile app
Thu, 9th May 2024
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microsoft
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cloud services
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microsoft azure
Microsoft Azure specialist Dootrix partners with Confused.com to overhaul its mobile insurance application, introducing a streamlined user experience.
Sovos launches Indirect Tax Suite to tackle global tax complexity
Thu, 9th May 2024
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digital transformation
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tax
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insights
Sovos tackles the growing complexities of global tax compliance with its Indirect Tax Suite, enabling businesses to navigate differing tax laws.
Singapore's manufacturing sector most prone to cyber attacks
Thu, 9th May 2024
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ransomware
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ai
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singapore
Singapore's manufacturing industry outpaces financial services as the most targeted sector in cyber attacks, according to a 2024 Ensign InfoSecurity report.
Cranium unveils industry-first AI Exposure Management Solution
Thu, 9th May 2024
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ai security
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risk & compliance
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threat intelligence
Cranium has launched the Cranium AI Exposure Management solution, an industry-first designed to safeguard internal and third-party AI systems.
Stack Overflow & Indeed launch job platform for developers
Thu, 9th May 2024
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ai
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developers
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job seekers
Stack Overflow and Indeed launch specialist job site for developers, aiming to connect highly skilled job seekers with relevant opportunities.
Fortinet's Q1 2024 results show 7% increase in total revenue
Wed, 8th May 2024
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firewalls
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casb
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breach prevention
Fortinet releases strong Q1 2024 financial results with total revenues of US$1.35bn, a 7% increase YoY, underpinned by a significant 24% hike in service revenue.
Sonatype unveils system revolutionising open source code security
Tue, 7th May 2024
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supply chain systems
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risk & compliance
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cybersecurity
Sonatype pioneers a system that detects hidden security threats in open-source code, uncovering more than 4.5 million previously undetected vulnerabilities.
Alarming data reveals 32 million password attacks in 2023
Tue, 7th May 2024
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cybersecurity
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kaspersky
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passwords
Kaspersky's annual report reveals an alarming spike, with more than 32 million attempts by cybercriminals to crack passwords reported in 2023.
New Zealanders spent 22 million hours on hold in 2023
Tue, 7th May 2024
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ai
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nz
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servicenow
Kiwis wasted 22 million hours on hold for customer service in 2023, with standoffish service and high hold times causing 95% to shift their spending behaviour.
Diligent launches ERM dashboard for improved risk management
Tue, 7th May 2024
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saas
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data analytics
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risk & compliance
SaaS enterprise Diligent unveils Board Reporting for Enterprise Risk Management, a new ERM dashboard aimed to ease data interpretation.
Portkey.ai & F5 launch partnership for reliable AI apps deployment
Tue, 7th May 2024
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ai
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security
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load balancing
Portkey.ai and F5 collaborate to revolutionise the delivery and management of secure artificial intelligence applications.
Rise in cyber risks targeting third-party vulnerabilities
Tue, 7th May 2024
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ransomware
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cyber risk
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global economy
New report reveals a worrying concentration of cyber risks in just 15 vendors, underlining the global economy's vulnerability to third-party cyber threats.
Rocket Software's acquisition of OpenText's AMC division boosts modernisation scope
Tue, 7th May 2024
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mainframe
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m&a
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opentext
Rocket Software ramps up its modernisation capabilities with a $2.275bn acquisition of OpenText's AMC division.
Firms must embrace personalised learning for workforce development
Fri, 3rd May 2024
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edutech
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partner programmes
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iam
Personalised learning is being recognised as vital for modern workplaces, addressing diverse employee needs and facilitating engagement.
Broadband Forum boosts 5G developments for converged services
Fri, 3rd May 2024
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uc
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5g & beyond
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wireless networks
Broadband Forum pioneers 5G advancements for the convergence of wireless and wireline networks, enhancing network resilience and applications.