Automation stories

Law firms are transforming financial planning and analysis, using integrated data and AI to drive strategy and boost profitability beyond traditional spreadsheets.

Businesses face a customer support squeeze as rising effort, agent overload, and scale pressures threaten growth and customer loyalty.

Asia Pacific firms are leading global AI investment and CEO-led strategies, outspending North America and Europe and driving rapid AI adoption across industries.

New Relic launches AI-powered GitHub integrations to automate code security and observability, boosting developer productivity and simplifying workflows.

Eighty-four per cent of Australian employers are advancing digital transformation, yet nearly half doubt their workforce has the skills to deliver these initiatives.

Australia faces urgent calls to improve AI adoption and bridge its innovation gap, ranking 105th globally for turning research into commercial success.

Atturra and EncompaaS partner to help Australian and NZ firms adopt agentic AI by combining data-prep tech with consulting for real-world deployments.

Despite over USD $40 billion spent on enterprise AI this year, 95% of organisations struggle to justify ROI due to data challenges, says Informatica's Krish.

AI is rapidly transforming accounting, shifting roles from bookkeeping to strategic advising and reshaping how firms deliver value amid economic challenges.

Milestone Systems launches generative AI plug-in for XProtect, enhancing video analytics with real-time incident reporting and event validation.

Sage unveils AI-driven finance agents and cloud platform to boost automation, streamline workflows, and empower mid-sized business finance teams.

One in three corporate researchers have yet to use AI tools, despite many seeing time savings and benefits in their work, says Elsevier's latest report.

AI-driven network automation is the top telecom investment priority, with 37% of firms focusing on AI for customer care and diagnostics this year.

Former Metro Bank CIO Louise Leavey urges banks to view technology as a continuous evolution, embracing AI and automation to enhance finance services and resilience.

Trustmarque and Ultima have merged, forming a GBP £1 billion IT firm with 1,000 staff, poised to lead UK's digital transformation in AI and cloud services.

Almost all UK and Ireland CFOs work evenings or weekends, with 25% prioritising timely data access over inflation and cybersecurity concerns.

A survey shows 85.6% of UK job seekers regularly use AI tools like Huntr to tailor CVs and prepare for interviews in a digital job market.

CrowdStrike expands its Falcon platform with AI-driven mission-ready agents to boost security automation and empower analysts with strategic decision-making.

Australian public sector can match private sector digital experiences by adopting interoperable platforms, unified channels, shared tools, and AI to enhance service delivery.

Combining human empathy with AI’s smart automation transforms contact centres, boosting efficiency and delivering personalised customer experiences.