Chatbots stories - Page 14
The five key pillars of exceptional customer contact
Fri, 14th Jul 2023
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saas
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uc
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cx
To succeed, brands need to go above and beyond to provide consistent experiences to their customers while also looking to make continuous improvements.
Conversational AI's role in optimising debt collection
Mon, 10th Jul 2023
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uc
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digital transformation
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fintech
By leveraging conversational AI, companies across multiple sectors can automate various aspects of customer interactions.
Indara partners vHive for AI-driven software solutions
Thu, 6th Jul 2023
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saas
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uc
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digital transformation
Indara Digital Infrastructure announces partnership with vHive for their AI-driven digital twin programme, including drone technology.
Enterprises must adapt to Shadow AI to avoid data breaches
Wed, 5th Jul 2023
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casb
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breach prevention
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risk & compliance
Insider data breaches are set to rise due to poor data controls and the use of generative AI tools, warns Imperva.
Tata Communications acquires Kaleyra for $100M, grows business worldwide
Wed, 5th Jul 2023
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data analytics
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cx
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martech
Tata Communications has announced it has entered into a definitive agreement to acquire Kaleyra, with the aim of empowering global enterprises.
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Zepto appoints Rich Miller as Chief Technology Officer
Wed, 5th Jul 2023
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uc
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fintech
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digital twins
Zepto makes groundbreaking appointment with Rich Miller as new CTO, bringing his illustrious career and fintech expertise to the company.
Snowflake partners NVIDIA to create customised generative AI apps
Wed, 28th Jun 2023
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data analytics
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data science
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martech
Integrating NVIDIA NeMo with Snowflake will help businesses build custom large language models using their proprietary data in the Snowflake data cloud.
Next-generation solutions for the distribution landscape
Mon, 26th Jun 2023
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blockchain
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supply chain
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ai
Emerging technologies in the distribution industry are transforming the way goods are transported and delivered.
Netskope makes headway in safeguarding generative AI apps
Fri, 23rd Jun 2023
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data protection
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genai
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ai
Netskope offers a data protection solution to manage secure employee use of generative AI applications, such as ChatGPT and Google Bard.
Generative AI driving change and success in customer engagement
Fri, 23rd Jun 2023
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data analytics
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cx
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martech
HubSpot, the CRM platform, has announced the findings of a survey conducted by YouGov, on the usage and attitudes around generative AI.
A confluence of innovation and sustainability at Integrate 2023
Fri, 23rd Jun 2023
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agentic ai
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security exhibition & conference
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integrateit
Integrate and AVIXA's Tech Talks 2023 will explore the future of the AV industry, from sustainability to AI and workplace collaboration. Don't miss out!.
Consumers 'loving' generative AI - Capgemini Research
Tue, 20th Jun 2023
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edutech
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genai
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ai
Adoption of first-wave generative AI tools has been consistent across age groups and geographies, with over half of all generations having used the technology.
Five ways cybercriminals are making use of ChatGPT
Tue, 13th Jun 2023
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malware
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firewalls
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phishing
ChatGPT, the popular AI platform, is being abused by cybercriminals to create malware and carry out phishing attacks.
AI Chatbots and the Importance of Automated Testing
Tue, 13th Jun 2023
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uc
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cx
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martech
Over recent years, there has been a significant and noticeable rise in the use of chatbots across a wide variety of industries.
Artificial intelligence in healthcare market thriving
Fri, 9th Jun 2023
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ai
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healthtech
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agentic ai
The market for AI in healthcare is likely to thrive as a result of the need to reduce rising healthcare costs and the growing shortage of care providers.
Demand for intelligent virtual assistants spurs conversational AI market
Fri, 2nd Jun 2023
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uc
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martech
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omnichannel
Rising demand for AI-powered customer support services, omnichannel implementation, and lower chatbot development costs is driving market growth.
Dell partners with NVIDIA for secure, on-premises, Generative AI
Sat, 27th May 2023
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network infrastructure
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datacentre infrastructure
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partner programmes
Dell and NVIDIA infrastructure and software include built-in data security for on-premises generative AI applications.
Unlikely Allies: Artificial Intelligence in Talent Recruitment
Thu, 25th May 2023
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ai
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agentic ai
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recruitment
It’s difficult to determine exactly how many roles will disappear in each sector, but in recruitment, AI will continue to play a supporting role.
Global citizen services AI market sees rapid expansion
Wed, 17th May 2023
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ai
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healthtech
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agentic ai
The goal of citizen services is to make the government more responsive and accountable to the needs of its citizens.
Is artificial intelligence the future of content management?
Tue, 16th May 2023
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robots
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ecm
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martech
One of the most thrilling prospects arising from this advancing technology lies in its potential to revolutionise content management systems (CMS).