Chatbots stories - Page 28

APIs are revolutionising customer experience by merging data across platforms, allowing businesses to predict and meet consumer needs with precision.

User experience, edge computing and AI will dominate as key trends in 2019 as organizations focus on simplifying enterprise architectures.

AWS ANZ MD Paul Migliorini outlines the cloud giant’s machine learning strategy, highlighting SageMaker’s swift adoption in Australia and New Zealand.

AI specialist Rick Rider’s guide to getting AI experimentation right as the technology becomes a necessity in 2019.

The global education landscape is changing, and Australia no exception. Michael Chetner explains how AI and the cloud will create a new way to learn.

Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.

Jade Software and Ambit partner to deliver advanced AI chatbots, aiming to revolutionise customer service through natural and realistic digital experiences.

If you find yourself in a tricky situation  - or if you just want to understand your rights as a landlord or tenant, you can now turn to a chatbot for help.

As Australian businesses rethink small meeting spaces, the rise of huddle rooms is transforming modern workplaces, enhancing team collaboration and innovation.

Gartner reports infrastructure service providers must expand beyond edge computing, embracing digital touchpoints to meet evolving customer demands.

AI can drive automation, which could be anything from answering common questions to providing automated actions based on a particular request.

Aider, an AI powered digital business assistant created specifically for small business, has been in beta phase in Australasia for several months.

The company’s Public Sector Partner Program grew almost 40% this year, with more than 800 partners now on board.

Gartner research shows that as the need for beyond-edge customer engagement rises, infrastructure service providers need to follow suit.

Artificial Intelligence (AI) is becoming increasingly important for businesses, offering improved decision making and business insights.

The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.

The next evolution of ransomware, escalating nation-state attacks, biometric hacking, Wi-Fi protocol security, and Die Hard fiction becomes reality.

Five keys preparation tasks, and eight implementation elements to keep in mind when developing and implementing an AI service.

‘Tatau’ is the word on many international tech investors’ lips – and all because of a unique approach to blockchain and AI.

Australian customers are increasingly dissatisfied with call centres, with 64% having had a bad experience, according to a survey by Citrus Group.