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Conversational AI stories

Kore.ai wins Leader nods in five enterprise AI reviews
Software-as-a-Service

Kore.ai wins Leader nods in five enterprise AI reviews

Enterprise buyers are weighing governance and auditability more heavily as the AI vendor secures top marks across five analyst categories.

By Mark Tarre • 4 min read • Yesterday

Global Stories

Conversational AI stories

Bloomberg brings ASKB AI to mobile with cross-device sync
Software-as-a-Service

Bloomberg brings ASKB AI to mobile with cross-device sync

Cross-device continuity should help investors keep ASKB queries going on the move, with the same context and personalisation on mobile.

By Mark Tarre • 4 min read • 2 days ago
Rezolv raises USD $12.5 million to expand AI tools
Software-as-a-Service

Rezolv raises USD $12.5 million to expand AI tools

The funding will help the Mumbai-based lender software maker push AI across collections and lending workflows for banks and NBFCs.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
Sonata Software names Hariprasad Rebala Chief AI Officer
Data Analytics

Sonata Software names Hariprasad Rebala Chief AI Officer

The hire underscores rising pressure on IT services firms to turn AI pilots into measurable client gains as Sonata deepens its push into enterprise use.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Amazon Chief says conversational AI will reshape shopping
Digital Transformation

Amazon Chief says conversational AI will reshape shopping

Shoppers may soon ask for product advice in chat form as Amazon races rivals to turn generative AI into a new retail interface.

By Sofiah Nichole Salivio • 4 min read • Last week
Decile launches AI assistant eCommerce analytics MCP
Software-as-a-Service

Decile launches AI assistant eCommerce analytics MCP

Marketers can now query customer data and build audience segments inside AI chats, cutting out separate dashboards and campaign tools.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Bir launches AI payment assistant in Azerbaijan's m10
Digital Transformation

Bir launches AI payment assistant in Azerbaijan's m10

The chat-based tool aims to cut the steps between opening m10 and paying bills, as digital payments gain ground in Azerbaijan.

By Sofiah Nichole Salivio • 4 min read • Last week
Google named Forrester AI Platforms leader on strategy
DevOps

Google named Forrester AI Platforms leader on strategy

Businesses weighing AI spending may see Google's Forrester ranking as a boost, with Gemini Enterprise aimed at uniting users, developers and IT teams.

By Sean Mitchell • 3 min read • Last week

Stories from Other Regions

Conversational AI stories

AI insurance sales pilot launched in Japanese dealerships
Data Protection

AI insurance sales pilot launched in Japanese dealerships

The trial could ease staffing pressure and compliance burdens for Japanese dealers as they sell insurance alongside cars in live showrooms.

By Sean Mitchell • 4 min read • Yesterday
OpenAI rolls out ChatGPT for Teens with NZ safety safeguards
Data Protection

OpenAI rolls out ChatGPT for Teens with NZ safety safeguards

The move gives under-18 users stronger safeguards and homework support as regulators and parents scrutinise AI chatbots' impact on teens.

By Sean Mitchell • 3 min read • 2 days ago
Bridget Collins returns to Progress Software as CIO
Digital Transformation

Bridget Collins returns to Progress Software as CIO

Its global IT and security chief will now steer AI governance and acquisition integration as Progress Software intensifies risk oversight.

By Mark Tarre • 4 min read • 2 days ago
Synchrony & OpenAI launch discoverability & innovation tie-up
Data Protection

Synchrony & OpenAI launch discoverability & innovation tie-up

The tie-up could push financing offers and rewards directly into AI shopping, testing whether shoppers will use credit inside ChatGPT.

By Karen Joy Bacudo • 4 min read • 3 days ago
Alipay launches AI commerce platform for merchants
Wearables

Alipay launches AI commerce platform for merchants

Alipay is betting that AI agents will soon direct shopping and bookings, tying its payment and verification tools to merchants across China.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Airtasker launches ChatGPT booking for local services
Digital Transformation

Airtasker launches ChatGPT booking for local services

Users can now book cleaners, movers and tradespeople in one ChatGPT chat, as Airtasker opens its marketplace to AI transactions.

By Mark Tarre • 4 min read • 4 days ago
Intuit adds AI features to mid-market finance software
Software-as-a-Service

Intuit adds AI features to mid-market finance software

Mid-market finance teams can now query company data in plain English as Intuit rolls out AI tools that automate close, reporting and payments.

By Karen Joy Bacudo • 5 min read • Last week
Bolt launches AI platform for insurance distribution
Customer Relationship Management

Bolt launches AI platform for insurance distribution

Fragmented agency workflows could be cut as Bolt's new platform links quoting, servicing and carrier access across US insurance markets.

By Karen Joy Bacudo • 4 min read • Last week
nCino launches Mortgage MCP for lenders' AI agents
Software-as-a-Service

nCino launches Mortgage MCP for lenders' AI agents

Mortgage lenders could cut routine admin time as nCino's new tool lets AI agents act within existing permissions and audit logs.

By Karen Joy Bacudo • 4 min read • Last week