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Salesforce launches AI innovations for enhanced Marketing Cloud
Customer Experience

Salesforce launches AI innovations for enhanced Marketing Cloud

Salesforce has released new AI-driven features in Marketing Cloud to bolster customer engagement, boost team productivity, and streamline campaigns with advanced automation.

By Catherine Knowles • 3 min read • Thu, 19th Sep 2024
Salesforce unveils AI-driven Data Cloud innovations to boost CX
Firewalls

Salesforce unveils AI-driven Data Cloud innovations to boost CX

Salesforce introduces major Data Cloud innovations enhancing AI-driven customer experiences, unifying data, and launching Datablazers Community for real-time insights.

By Sean Mitchell • 4 min read • Wed, 18th Sep 2024
Cohesity & CrowdStrike expand partnership for advanced cybersecurity
Data Protection

Cohesity & CrowdStrike expand partnership for advanced cybersecurity

Cohesity has expanded its partnership with CrowdStrike to boost threat detection and speed up response times, integrating data protection with threat intelligence.

By Sean Mitchell • 2 min read • Mon, 16th Sep 2024
Salesforce unveils Agentforce: autonomous AI for productivity
Hyperscale

Salesforce unveils Agentforce: autonomous AI for productivity

Salesforce has unveiled Agentforce, an autonomous AI suite designed to boost productivity by automating tasks across service, sales, and marketing sectors.

By Imee Dequito • 4 min read • Fri, 13th Sep 2024
Salesforce introduces integrated upgrade with Salesforce Foundations
Customer Experience

Salesforce introduces integrated upgrade with Salesforce Foundations

Salesforce launches Salesforce Foundations, a major upgrade integrating Sales, Service, Marketing, Commerce, and Data Cloud features at no added cost, enhancing user experience.

By Catherine Knowles • 3 min read • Fri, 6th Sep 2024
Amplitude launches Snowflake native analytics at summit
Marketing Technologies

Amplitude launches Snowflake native analytics at summit

Amplitude unveils its Snowflake native offering, allowing businesses to conduct product analytics directly within Snowflake. Free access for startups up to five users.

By Kaleah Salmon • 3 min read • Fri, 7th Jun 2024
IBM & Salesforce announce strategic AI partnership
Customer Relationship Management

IBM & Salesforce announce strategic AI partnership

IBM and Salesforce expand their partnership to merge IBM's watsonx AI with Salesforce's Einstein 1, aiming to revolutionise AI and data integration for businesses.

By Sean Mitchell • 3 min read • Fri, 24th May 2024
Smart Water Meters set to revolutionise Australian utilities
Data Analytics

Smart Water Meters set to revolutionise Australian utilities

Australian utility adopts smart meters, partnering with Amdocs for data-driven water conservation and enhanced digital metering capabilities.

By Tom Raynel • 3 min read • Tue, 16th Apr 2024
Salesforce launches Pro Suite AI software for SMEs in market
Customer Relationship Management

Salesforce launches Pro Suite AI software for SMEs in market

Salesforce introduces Pro Suite, an AI-integrated CRM application, aimed at aiding SMEs generate leads and solidify customer relationships.

By Shannon Williams • 3 min read • Thu, 4th Apr 2024
Snowflake's Data Clean Rooms now available after Samooha acquisition
Unified Communications

Snowflake's Data Clean Rooms now available after Samooha acquisition

Data cloud firm, Snowflake, makes innovative data clean rooms available, enabling secure and efficient data collaboration and sharing across businesses thanks to new acquisition, Samooha.

By Catherine Knowles • 3 min read • Wed, 3rd Apr 2024
Snowflake & Mistral AI enter partnership to democratise AI globally
Marketing Technologies

Snowflake & Mistral AI enter partnership to democratise AI globally

Data Cloud provider Snowflake and Mistral AI announce multi-year partnership to democratise AI, allowing users to create sophisticated applications worldwide, boosting artificial intelligence innovation.

By Catherine Knowles • 3 min read • Thu, 14th Mar 2024
Veeam unveils new Data Cloud BaaS for Microsoft 365 & Azure
Software-as-a-Service

Veeam unveils new Data Cloud BaaS for Microsoft 365 & Azure

Veeam Software launches its Veeam Data Cloud - a new Backup-as-a-Service platform for Microsoft 365 and Azure, enhancing data protection and ransomware recovery for its 18 million users.

By Catherine Knowles • 3 min read • Mon, 4th Mar 2024
Salesforce introduces Einstein Copilot, a customisable AI assistant
Customer Relationship Management

Salesforce introduces Einstein Copilot, a customisable AI assistant

Salesforce unveils public beta for Einstein Copilot, a customisable AI assistant set to revolutionise customer relationship management by utilising company-specific data securely.

By Catherine Knowles • 3 min read • Wed, 28th Feb 2024

Stories from Other Regions

Data Cloud stories

Salesforce expands product availability on AWS Marketplace in Australia
Marketing Technologies

Salesforce expands product availability on AWS Marketplace in Australia

Salesforce extends its product availability on the AWS Marketplace to Australia, streamlining procurement and billing, and boosting operational performance through pre-approved budgets.

By Kaleah Salmon • 3 min read • Tue, 16th Apr 2024
Snowflake announcing new CEO Sridhar Ramaswamy, ex-chief retires
Marketing Technologies

Snowflake announcing new CEO Sridhar Ramaswamy, ex-chief retires

Data Cloud company Snowflake moves on from CEO Frank Slootman, appointing Sridhar Ramaswamy, ex-Googler and AI specialist, as his successor to steer its AI-driven innovation.

By Imee Dequito • 3 min read • Fri, 1st Mar 2024
Australia Post signs digital transformation deal with Salesforce
Customer Relationship Management

Australia Post signs digital transformation deal with Salesforce

Australia Post partners with Salesforce for a comprehensive digital transformation strategy, aiming to improve customer service across all sectors with AI integration.

By Sean Mitchell • 3 min read • Thu, 29th Feb 2024
EVme partners with Salesforce for strategic growth in Thailand's EV market
Data Analytics

EVme partners with Salesforce for strategic growth in Thailand's EV market

Thai EV service platform EVme teams up with Salesforce to ramp up personalised customer experiences, aiming to expand its vehicle fleet to 2,000 by 2024.

By Catherine Knowles • 3 min read • Fri, 2nd Feb 2024