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Digital Experience (DX) stories

LogicMonitor expands AI-led IT ops platform in ANZ
Hybrid Cloud

LogicMonitor expands AI-led IT ops platform in ANZ

Enterprises could cut outage risk as new governance controls let AI spot, explain and act on IT issues across complex digital estates.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 29th Apr 2026
Adobe adds agent tools to Experience Manager Forms
Customer Experience

Adobe adds agent tools to Experience Manager Forms

The update aims to speed up high-intent journeys by making forms easier to build, personalise and complete without heavy IT support.

By Sean Mitchell • 4 min read • Tue, 28th Apr 2026
Format-3 wins Webby Award for The Pendragon Cycle site
Customer Experience

Format-3 wins Webby Award for The Pendragon Cycle site

Recognition could help the London studio win more entertainment clients after its immersive Pendragon Cycle site took a Webby Award.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 27th Apr 2026
Granicus names seven digital government award winners
Smart Cities

Granicus names seven digital government award winners

Measured gains in service speed and transparency drove Granicus's awards, with councils cutting wait times, costs and phone enquiries.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 24th Apr 2026
Amplitude launches AI assistant for in-product support
Digital Transformation

Amplitude launches AI assistant for in-product support

Users can now get help inside an app as Amplitude ties support to behavioural data, aiming to cut tickets and friction.

By Catherine Knowles • 4 min read • Thu, 23rd Apr 2026
Extreme says Platform ONE cuts network costs by 32%
EduTech

Extreme says Platform ONE cuts network costs by 32%

Adoption is rising as customers report faster fixes and lower running costs, with one college cutting troubleshooting time by 90%.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 22nd Apr 2026
Adobe names winners of 2026 Experience Maker Awards
Digital Transformation

Adobe names winners of 2026 Experience Maker Awards

Customer engagement gains, including a USD $1 billion revenue impact at Lenovo, topped Adobe’s 2026 Experience Maker Awards shortlist.

By Sean Mitchell • 4 min read • Wed, 22nd Apr 2026
Exclusive: How Adobe showcases its innovation engine
DevOps

Exclusive: How Adobe showcases its innovation engine

Ideas from across Adobe are vetted live at Summit, and some have gone on to become products after further testing and hardening.

By Sean Mitchell • 3 min read • Tue, 21st Apr 2026
Adobe launches AI brand visibility tools for businesses
Fintech

Adobe launches AI brand visibility tools for businesses

Businesses must now manage how AI systems interpret their brands, as Adobe sees discovery traffic from chat tools and browsers rising fast.

By Sean Mitchell • 4 min read • Tue, 21st Apr 2026
LogicMonitor taps Chillisoft for ANZ expansion push
Digital Transformation

LogicMonitor taps Chillisoft for ANZ expansion push

The deal gives LogicMonitor wider reach in Australia and New Zealand as it seeks customers for observability tools without building large local teams.

By Mark Tarre • 4 min read • Mon, 20th Apr 2026
Umbraco launches AI skills for backoffice developers
Enterprise Content Management

Umbraco launches AI skills for backoffice developers

AI agents used to customise Umbraco sites will now draw on current docs and code, reducing the risk of outdated implementation advice.

By Sean Mitchell • 4 min read • Thu, 16th Apr 2026
Gigamon eyes AI-led surge in network observability
Virtualisation

Gigamon eyes AI-led surge in network observability

Rising AI and cloud traffic is pushing demand for tools that can spot threats and performance issues across hybrid networks, IDC says.

By Shannon Williams • 4 min read • Wed, 15th Apr 2026
Optimizely named Gartner leader for ninth year running
Marketing Technologies

Optimizely named Gartner leader for ninth year running

The ranking may help Optimizely win larger marketing deals as buyers favour content platforms that automate workflows without adding compliance risk.

By Sofiah Nichole Salivio • 4 min read • Wed, 8th Apr 2026
Storyblok launches FlowMotion for content workflows
DevOps

Storyblok launches FlowMotion for content workflows

Marketers and developers could save hours a week as the new add-on automates approvals, routing and updates across 500 integrations.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Apr 2026
Login problems drive consumers away from digital services
Data Protection

Login problems drive consumers away from digital services

Poor logins are pushing 68% of consumers to abandon or switch providers, as trust in AI and data handling lags sharply.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026
Progress adds AI search & personalisation to Sitefinity
Customer Experience

Progress adds AI search & personalisation to Sitefinity

Customers can now get tailored content and AI search in Sitefinity, as Progress adds governed personalisation and conversational tools.

By Catherine Knowles • 3 min read • Wed, 1st Apr 2026

Stories from Other Regions

Digital Experience (DX) stories

ControlUp tops USD $100 million ARR & becomes unicorn
Digital Transformation

ControlUp tops USD $100 million ARR & becomes unicorn

Demand for automated workplace IT has pushed ControlUp past USD $100 million ARR, lifting its valuation above USD $1 billion.

By Karen Joy Bacudo • 4 min read • Thu, 16th Apr 2026
Changi Airport boosts search with OpenSearch overhaul
Digital Transformation

Changi Airport boosts search with OpenSearch overhaul

Changi Airport revamps digital search with OpenSearch, slashing zero-result queries and unifying travel, service and retail discovery.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Mar 2026