Employee Experience (EX) stories

Freshworks boosts AI revenue with a 15% rise in quarterly revenue and launches Freshservice for Business Teams, expanding beyond IT departments.

Qualtrics appoints AI veterans and pledges USD $500 million to advance purpose-built AI for transforming customer and employee experience management.

Zapier has named Brandon Sammut as its first Chief People & AI Transformation Officer to champion a culture-first approach to AI adoption and workplace change.

ControlUp has launched customisable dashboards in its ONE platform, offering real-time and historical data insights to enhance digital employee experience management.

Cloudflare has appointed Pat Breen as Area Vice President for Australia and New Zealand to drive growth and strengthen regional operations.

Qualtrics appoints Raen Lim as Managing Director for Asia Pacific and Japan to drive growth and AI adoption across the region's diverse markets.

Nearly all Australian finance teams using AI and automation report measurable benefits, including productivity and revenue growth, finds new research.

The Choctaw Nation uses Oracle AI to boost efficiency, automate services, and preserve their language, benefiting over 250,000 tribal members in Oklahoma.

TeamViewer and Salesforce have unveiled an AI-powered integration for IT support, aiming to streamline remote assistance and boost digital workplace productivity.

Atturra has partnered with the Australian Payroll Association to enhance payroll compliance and support, helping businesses meet changing awards legislation.

Dayforce expands its partnership with Microsoft to embed AI agents in HR and payroll, streamlining workflows and boosting efficiency for organisations.

Australia leads the digital accessibility revolution, adopting WCAG 2.2 standards to ensure online inclusion for all, including 4.4 million with disabilities.

Just 8% of HR leaders trust their managers have the skills to use AI effectively, despite rising employee performance demands linked to AI use, says Gartner.

Kytec has rebranded and expanded its managed IT services to help Australian SMBs adopt AI-driven transformations and stay competitive in the evolving market.

Over 40% of devices globally, including 38% in Australia, still run Windows 10 as Microsoft support ends in mid-October, raising cybersecurity risks.

Tanium has been honoured with multiple global awards recognising its outstanding workplace culture and innovation across Asia, Europe, and North America.

Repetitive tasks in UK finance departments cost businesses GBP £179 billion annually, harming productivity and driving 74% of workers to consider quitting.

ServiceNow launches AI Experience, a unified conversational AI platform integrating workflows to enhance productivity across enterprises with secure, multimodal tools.

Port of Dover adopts Oracle Fusion Cloud to streamline finance, HR, and supply chain, boosting efficiency as it handles GBP £144 billion in trade annually.

Humanforce appoints Aaron Thorne as Chief Sales Officer to drive global expansion and strengthen sales in frontline workforce management sectors.