Employee Experience (EX) stories
Employees could see fewer helpdesk calls and expense reports as Workday rolls out agents that automate IT support and business travel tasks.
Production data from hundreds of enterprise customers shows AI agents are handling only a few high-volume workflows, reshaping deployment priorities.
Employees and managers can now query HR records and book leave in seconds, as Ciphr embeds a chatbot into its software from this month.
A GoTo survey finds many workers fear heavy AI use is eroding skills, while poor training and weak oversight are fuelling risks.
Employers may be underestimating training needs, as a survey found employees far less confident than HR leaders about AI readiness across Asia-Pacific.
Frontline employers could cut rostering time and labour costs as the software checks compliance and demand before shifts are published.
The new features aim to help IT teams spot and fix digital workplace glitches before employees are affected, as AI use grows.
AI-driven support tools could cut employee downtime, as Riverbed argues that fewer tickets may still hide unresolved problems.
Employees are increasingly seeing company news through AI first, raising concerns that automated summaries are stripping out tone and context.
Employees are far less confident than executives that their managers can guide AI skills, exposing a widening gap in readiness across large firms.
The expanded business will give hospitals faster patient feedback tools as pressure grows to improve care, communication and outcomes.
The consultancy says its approach keeps records and governance inside existing Microsoft tools, reducing reliance on outside vendors and scattered spreadsheets.
Younger staff are being misread as disengaged, as changing career paths and AI adoption reshape expectations across the workplace.
Longer after-hours waits for IT help could ease as the new studio lets firms build no-code agents for tasks across Teams, Slack and portals.
Mid-market buyers are increasingly favouring flexible workplace deals as YASH earns recognition for scalable cloud and security services.
Most UK staff are using unauthorised chat and AI apps at work, raising fears of data leaks, compliance breaches and lost oversight.
Concern is rising in Ireland as leaders say empathetic coaching matters more than AI know-how for future managers during adoption.
British firms could face costly disruption if they delay modernising communications before the PSTN switch-off on 31 January 2027.
Employers are increasingly paying premiums and boosting careers for staff who can use AI safely, according to a survey of UK leaders.
Higher labour costs are pushing retailers to cut hiring and raise prices as employee experience slips down the agenda, WorkJam says.