Gartner stories - Page 2

monday.com leads the 2025 Gartner Magic Quadrant for Collaborative Work Management, topping both vision and execution for the first time.

AI chatbots are failing to improve customer service as incomplete data and trust issues cause frustration, prompting firms to reintegrate human agents.

Global electricity demand from data centres is set to more than double by 2030, driven largely by AI-optimised servers doubling their power use share.

Storyblok partners with OtterlyAI to help brands enhance visibility on AI-driven search engines amid shifting consumer search habits.

Infios has earned the Customers' Choice for Warehouse Management Systems in 2025 from Gartner Peer Insights, praised by major Australian retailers for its technology.

Tenable has been named a Leader in Gartner's first 2025 Magic Quadrant for Exposure Assessment Platforms, rated highest for execution and vision.

Gigamon unveils enhanced GigaVUE 6.12 platform, equipping firms with quantum-safe encryption tools to counter rising cryptographic threats by 2030.

New Relic has been named a Leader in Gartner’s 2025 Magic Quadrant for Digital Experience Monitoring, marking its second consecutive year in this top position.

Fortinet reported Q3 revenue up 14% to USD $1.72bn, driven by strong product sales and a surge in adoption of its FortiSASE security solution.

Newgen Software has been named a 'Niche Player' in Gartner's 2025 Magic Quadrant for Business Orchestration and Automation Technologies, highlighting its strengths in enterprise automation.

As AI reshapes cyber defence, organisations adopt transparent, AI-driven tools to combat surging attacks and complex digital threats worldwide.

Cobalt expands its Offensive Security Platform to offer continuous, AI-driven penetration testing, enhancing visibility and control for enterprise security teams.

ThoughtSpot reports 133% rise in platform use as AI analytics gain traction, with 52% of customers using its Spotter AI agent for insights.

Zendesk has been named a Leader in Gartner's 2025 Magic Quadrant for CRM Customer Engagement, praised for its AI-first Resolution Platform.

Conviva has been recognised as a Visionary in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, highlighting its innovative analytics platform.

Datadog has been named a Leader in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, marking the second consecutive year of recognition.

Dynatrace has been named a Leader again in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, recognised for its vision and execution.

Netpoleon and Vectra AI have expanded their partnership to enhance cybersecurity in Australia and New Zealand with advanced AI-driven threat detection solutions.

Proofpoint named leader again in 2025 Gartner Magic Quadrant for Digital Communications Governance, praised for innovation and real-time risk management.

Rydoo leads Gartner's 2025 expense management report with a 95% user recommendation, thanks to its AI-powered software used by over 1 million customers globally.