Merchants stories

Ecommpay secures full Digital Accessibility Centre approval as its redesigned website and product pages meet WCAG 2.2 AA standards.

Castles Technology has opened a Melbourne hub as its Pacific headquarters, targeting fast-growing Android payments across Australia and NZ.

Cloudflare’s latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.

Riskified urges shoppers and merchants to stay vigilant against rising AI-driven eCommerce fraud as holiday online sales may hit USD $311 billion in 2025.

Gr4vy teams up with Mastercard to offer merchants worldwide seamless access to advanced payment solutions via its no-code platform.

A survey shows 73% of shoppers use AI tools, raising new fraud risks and liability concerns for merchants during the rise of agentic commerce.

Findi Group will acquire Sphere for Good in an all-share deal to expand climate fintech solutions across India’s vast market.

PayPal has launched Fastlane in Australia, speeding up guest checkout to cut cart abandonment and boost conversion rates for local retailers.

LegitScript has launched automated Global Business Identity Check and U.S. TIN Verification to speed and improve merchant onboarding worldwide.

Prommt partners with Payit by NatWest to enhance open banking payments, offering UK businesses instant, secure transactions and improved customer experience.

Chargebacks911 reveals merchants lose over USD $170 billion annually to chargeback fraud, driven by consumer convenience and rising dispute misuse in digital payments.

Ecommpay integrates Visa Instalments, letting merchants offer customers fixed payment options on high-value purchases via familiar Visa credit cards.

Paynt acquires Canadian payments firm E-xact to boost North American growth, targeting a further US acquisition by late 2025.

Trek has teamed up with Gr4vy to enhance its Buy-Online-Pickup-In-Store service, improving payment processing and real-time inventory for customers.

Ecommpay has been named a finalist in four categories at the Retail Systems Awards, recognising its innovations in payment solutions and fraud prevention.

Retail crime is surging in Australia, with a 22% rise in return fraud. Experts urge government investment in technology to combat these threats.

Airwallex has partnered with Discover Global Network to enhance payment options for merchants in key regions, boosting flexibility and reducing cart abandonment.

PayNet and Ant International have significantly boosted Malaysian SMEs' growth in 2024, with Alipay+ driving over 80% of cross-border QR payments via DuitNow.

Loop has teamed up with Global-e to streamline cross-border returns for Shopify brands, aiming to boost international operations and enhance customer trust.

A recent survey by Ecommpay reveals that 61% of eCommerce merchants prefer payment providers prioritising Environmental, Social, and Governance principles.