Millennials stories
Trust is being eroded as 42% of Australians surveyed said they were duped by AI ads, losing an average of AUD $275 on purchases.
Four in five shoppers would cut spending or walk away if tighter rules hit frequent returners, a Blue Yonder survey found.
Cost-of-living pressure is pushing most shoppers to trim gifts, decorations and dining out, with Black Friday sales adding extra strain.
Higher delivery costs and tougher expectations are squeezing Australian retailers as Amazon, Temu and Shein expand their grip on eCommerce.
Brands can now run Snapchat campaigns through Collabstr's self-serve marketplace, giving access to more than a quarter of its creator base.
Cost-of-living pressures pushed more Australians to use Zip for bills, insurance and home maintenance, lifting spend per customer 15.4%.
Retailers could be reduced to fulfilment providers unless they use loyalty data to stay visible as shoppers turn to AI assistants.
Festive spending is shifting earlier, with nearly 8.8 million Australian adults who celebrate Christmas decorating before December, a survey found.
Branding gaps may be hurting small firms' customer appeal, with 88% of UK business owners saying their design is not strong enough.
Survey results show 45% of shoppers think AI-led discovery could make them more likely to return products, as expectations outstrip reality.
The shift signals a younger, larger labour force at small firms, with average headcount up 44% since 2019 and separations down to 27%.
Short clips could help streamers win and keep subscribers, with 40% of US viewers saying they would use services more often for them.
The survey shows AI is now shaping 42% of UK in-store spending, as retailers face pressure to adapt customer journeys across channels.
AI shopping is already mainstream in Singapore, but only 29% of consumers are willing to let it complete a purchase for them.
Shoppers walk away within minutes when card systems fail, with outages now threatening AUD $3.1 billion in annual retail and hospitality sales.
Canadian merchants will gain a lower-cost bank-based checkout option as Global Payments broadens payments choice across thousands of sites nationwide.
Financial pressure is pushing households to favour flexible due dates and hardship pauses, even as most still want a live agent for billing disputes.
More than three in five bill payers want control over payment timing, as 59% lack enough savings to cover a USD $1,000 emergency.
Local payment options and currency are now a make-or-break factor for online sales in seven emerging markets, dLocal's survey found.
A survey of 2,000 adults suggests AI is overtaking friends and media as a source of money help, despite lingering doubts over accuracy.