Opinion stories
Poor data quality, not platform failure, is usually why Customer 360 programmes miss expected returns and erode trust across teams.
Deal teams are using generative AI to cut review times and surface risks in seconds, but trust and traceability remain critical.
AI is making clients better informed before they meet advisers, shifting the value of lawyers towards judgement, challenge and risk transfer.
Short retention windows and heavy sampling could curb AI agents' ability to reason over telemetry as observability shifts beyond human operators.
Australian SMEs are missing working capital gains as manual invoicing and EFTs leave payments slower and less secure.
The real risk is growing backlogs and patching delays, as AI speeds up exploit development faster than security teams can respond.
Poor data quality is now a business risk for Chief Data Officers, undermining AI, customer service and compliance across the enterprise.
Procurement teams risk 17-month delays and failed builds if they try to create sourcing AI in-house, the white paper warns.
Most firms rushing AI into sensitive systems lack basic access controls, leaving customer data exposed to wider breaches and governance gaps.
Local processing is letting users keep sensitive data offline while speeding up everyday tasks, creative work and gaming on new AI PCs.
As legacy systems fade, UK channel partners are using managed migrations to protect revenue and win new recurring income.
As flex space grows, operators are turning their floors into recurring managed-network and security contracts for MSPs and integrators.
The pact is meant to ease fragmentation as marketers across Southeast Asia face common pressures from AI, content, data and skills gaps.
Repeat offenders are driving most violence at Australian shopping centres, prompting calls for technology and police partnerships to protect families and staff.
Weather-related outages are pushing technology firms to treat resilience as vital as emissions cuts, with connectivity now a business continuity issue.
MSP owners could gain more targeted marketing support as a new UK consultancy promises advice shaped by first-hand operating experience.
Consumers may feel watched rather than served as brands collect more personal data for targeting, inclusion, and fraud prevention.
AI wellbeing coaches face persistent probing, and the company says health tools must be monitored daily as attacks grow more sophisticated.
Organisations will need to widen cyber planning beyond a checklist as Australia moves to replace the Essential Eight with risk-based Essentials guidance.
Bad contact data is costing large Australian organisations hundreds of thousands of dollars a year through delayed payments, fraud risk and wasted spend.
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