Productivity stories
Retailers in Australia and New Zealand will get new AI tools as the software maker says the update can cut manual work and complexity.
Supply chain executives may see faster service and lower costs as the firm ties AI agents to measurable results rather than software adoption.
The hire underscores NiCE's push to expand internal AI use and modernise core systems as it scales operations and quote-to-cash processes.
Australia risks leaving $242 billion of infrastructure work short of labour, with shortages already threatening delivery and driving up costs.
Agentic AI can already handle bookings, bills and reminders for users, but its growing access to personal data raises fresh hacking and privacy fears.
The move signals a shift to founder-led oversight as xAmplify expands nationally and prepares for a January 2027 handover after recent acquisitions.
Many firms are missing the profit drag hidden in stock, logistics and fulfilment costs, leaving value creation to gut feel and assumptions.
The deal should give Morrisons a clearer view of staffing needs across 1,474 sites, replacing manual planning with software tied to demand forecasts.
PwC UK will run clients' close and reconciliation work on FloQast as finance teams face pressure to cut manual workloads and speed reporting.
Business leaders say the Budget must ease costs and boost investment or UK start-ups could lose talent, funding and growth momentum.
The shift could sharpen customer service and cut costs as the UK supplier moves its app-based support onto open-weight models on NVIDIA hardware.
Faster answers and fewer abandoned calls were delivered within 24 days after the HVAC maker linked Amazon Connect data with HubSpot records.
A growing skills squeeze is leaving Australian employers more exposed to disruption, with 39% of organisations in Dayforce's high-fragility category.
Nearly four in 10 Australian workers do at least six hours of unpaid work a week, with managers and knowledge staff most affected.
That shortfall is already hitting projects, with 37% of firms pausing, scaling back or abandoning AI initiatives because of poor data quality or availability.
The software group says AI has freed staff for customer work and could let its services team double revenue without extra hires.
Britain's rising use of workplace AI is adding 1.37 GWh of annual electricity demand, enough to power about 508 homes, a study says.
Poor data practices are costing the UK economy £53.37 billion a year, as workers spend 28 days annually on inefficient tasks.
Many still lack a clear picture of AI payback, even as half of UK CEOs say the technology has lifted productivity over the past year.
Malaysian firms risk wasted AI spend unless they train staff to use the tools on the job, Kademy Corporate founder Datuk Kimi Lau Pei Ling said.
.webp)
