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Professional services stories

WatchGuard named Omdia champion for MSP cybersecurity
Digital Transformation

WatchGuard named Omdia champion for MSP cybersecurity

The ranking underscores growing demand for simpler cybersecurity platforms as MSPs consolidate vendors to cut complexity and widen services.

By Sean Mitchell • 3 min read • Last week
EY finds CFOs lack influence over investment choices
Data Analytics

EY finds CFOs lack influence over investment choices

Many finance chiefs still struggle to shape strategy, as EY found only a quarter lead investment calls and few are seen as value partners.

By Karen Joy Bacudo • 5 min read • Last week
Deltek & Cognizant team up on Maconomy ERP rollouts
Digital Transformation

Deltek & Cognizant team up on Maconomy ERP rollouts

The tie-up could help project-based firms modernise ageing finance systems across the UK and Europe without disrupting operations.

By Mark Tarre • 4 min read • Last week
Small business tech demand lifts reseller prices in Europe
Data Protection

Small business tech demand lifts reseller prices in Europe

Smaller firms' shift towards higher-spec devices is widening Europe's pricing gap, with reseller average selling prices rising far faster than retail chains.

By Sean Mitchell • 3 min read • Last week
CrowdStrike lifts guidance & announces four-for-one split
Software-as-a-Service

CrowdStrike lifts guidance & announces four-for-one split

Investors got stronger sales, record free cash flow and higher full-year forecasts as the cybersecurity group also unveiled a four-for-one stock split.

By Mark Tarre • 4 min read • Last week
How Invetech and McGrathNicol modernised with SAP S/4 HANA
Digital Transformation

How Invetech and McGrathNicol modernised with SAP S/4 HANA

The move has cut month-end work and lifted invoice processing, while avoiding costly customisation and easing future upgrades.

By Anthony Caruana • 4 min read • Last week
Thomson Reuters builds AI data platform on Snowflake
Data Protection

Thomson Reuters builds AI data platform on Snowflake

The shift is speeding up legal and regulatory analysis, with some Thomson Reuters workloads now running up to 3.4 times faster.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Snowflake adds Horizon Catalog tools for enterprise AI
Data Protection

Snowflake adds Horizon Catalog tools for enterprise AI

Enterprises get a single control layer for AI agents and data as Snowflake adds security and governance tools to curb errors and misuse.

By Mark Tarre • 5 min read • Last week
ServiceNow Australia revenue jumps 17% as losses narrow
Software-as-a-Service

ServiceNow Australia revenue jumps 17% as losses narrow

Rising subscription income lifted annual revenue 17% to AUD $819.8 million, even as the Australia business stayed in the red.

By Karen Joy Bacudo • 3 min read • Last week
Gartner Australasia profit dips as costs rise in 2025
IT services

Gartner Australasia profit dips as costs rise in 2025

Higher costs and a marginal revenue decline left Gartner Australasia with AUD $13.3 million pre-tax profit in 2025, down from AUD $14.0 million.

By Karen Joy Bacudo • 3 min read • Last week

Stories from Other Regions

Professional services stories

Laurel & Dayshape join forces to cut revenue leakage
Enterprise Resource Planning

Laurel & Dayshape join forces to cut revenue leakage

Professional services firms may recover unbilled work as two software providers link planning data with automated tracking to curb margin loss.

By Mark Tarre • 4 min read • Last week
Parloa opens London office as AI expansion gathers pace
Customer Relationship Management

Parloa opens London office as AI expansion gathers pace

London's rising AI investment is drawing Parloa into the capital as the company expands its European footprint and customer base.

By Sean Mitchell • 5 min read • Last week
Kablamo appoints Troy Bebee to lead Google Cloud push
Software-as-a-Service

Kablamo appoints Troy Bebee to lead Google Cloud push

The consultancy is betting on rising demand for data and AI projects by adding senior Google Cloud leadership across Australia and Canada.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Firm360 launches Claude connector for accounting firms
Data Protection

Firm360 launches Claude connector for accounting firms

Accounting partners can now query live practice data in seconds, as Firm360's new beta tool targets billing and profitability decisions.

By Karen Joy Bacudo • 4 min read • Last week
Cisco launches Cloud Control for AI-led IT operations
DevOps

Cisco launches Cloud Control for AI-led IT operations

Controlled US availability means customers can now unify network, security and AI operations in one place, with external tools included.

By Sofiah Nichole Salivio • 4 min read • Last week
Current rebrands to push AI-led tax work in accounting
Digital Transformation

Current rebrands to push AI-led tax work in accounting

Independent accountants could cut preparation time sharply as a rebrand signals Current's wider bet on AI tools and shared services.

By Karen Joy Bacudo • 4 min read • Last week
How partners can position the PSTN switch-off as a strategic growth opportunity
Unified Communications

How partners can position the PSTN switch-off as a strategic growth opportunity

With two million legacy lines still live, businesses face service disruption unless partners turn the 2027 PSTN deadline into migration gains.

By Mark Boden • 4 min read • Last week
Nebula Global Services appoints Scott Lynn as Director
Partner Programmes

Nebula Global Services appoints Scott Lynn as Director

Demand for consistent global IT support is driving Nebula Global Services to bolster senior leadership as it expands across 170 countries.

By Sofiah Nichole Salivio • 3 min read • Last week