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Salesforce stories - Page 19

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Millions wasted on poor knowledge management solutions
Mon, 14th Oct 2019
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A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
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Augusta launches digital transformation project with IBM and Salesforce
Tue, 2nd Jul 2019
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Kiwi company Augusta Funds Management has chosen IBM and Salesforce to further advance business operations and upgrade its investor experience.
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Amadeus announces travel application on Salesforce AppExchange
Tue, 25th Jun 2019
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Amadeus launches a service optimiser app on Salesforce AppExchange, revolutionising how airlines connect with customers, partners, and employees.
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Gartner: CRM makes up 1/4 of global enterprise software spend
Wed, 19th Jun 2019
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Worldwide enterprise application software revenue totalled more than $193.6 billion in 2018, a 12.5% increase from 2017 revenue of $172.1 billion.
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Salesforce continues to stumble after critical outage
Mon, 20th May 2019
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Salesforce faces backlash after a major outage left EU and North America customers' data vulnerable, with permissions issues causing significant disruptions.
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Salesforce accused of sex trafficking in lawsuit by 50 women
Thu, 28th Mar 2019
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The 50 ‘Jane Does’ allege that Salesforce built customised services for the web forum Backpage while publicly boasting about fighting sex trafficking.
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Addressing legacy gridlock key to maximising AI
Tue, 25th Dec 2018
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We all know that the value of data analytics is huge, but only if you can get to it - overcoming the barriers that legacy systems present.
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Voice and digital assistants the next enterprise step for AI
Mon, 24th Dec 2018
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Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.
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AWS tops all four global markets, APAC a unique case
Wed, 21st Nov 2018
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Amazon Web Services leads the global public cloud market across all major regions, though the APAC scene is uniquely shaped by strong local competition.
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Five secrets – Workday’s 2019 winning formulas
Tue, 20th Nov 2018
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Workday's 2018 surge endures as 2019 brings new customer potentials, an open platform, AI integration, savvy advice, and unique deployment options.
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Human rights groups call for speakers to boycott Salesforce conference
Wed, 12th Sep 2018
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A number of human rights groups are rallying for a number of major speakers to pull out of Salesforce’s upcoming Dreamforce conference.
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Cognizant to expand cloud consulting portfolio in Australia
Mon, 27th Aug 2018
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Cognizant announced it has agreed to acquire SaaSfocus, a privately-held consulting firm specialising in digital transformation.
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Big data and AI: How cutting-edge technology can change the healthcare industry
Fri, 24th Aug 2018
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Google, Amazon, IBM, Microsoft and Oracle joined forces, pledging to speed up the progress of health data standards and interoperability.
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'Fascinating' vendor cloud battle ongoing in healthy SaaS market
Wed, 22nd Aug 2018
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It hasn’t been around for long, but Synergy Research Group says the enterprise software-as-a-service (SaaS) can now be considered mature.
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New IT training initiative targeting 1m people launched by World Economic Forum
Thu, 25th Jan 2018
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The Initiative has the goal of sorting the global skills gap and addressing job displacement arising from automation - with a number of big partners.
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AWS remains 'in a league of its own' as cloud market booms 40%
Mon, 6th Nov 2017
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Amazon remains ‘in a league of its own’ as a cloud provider, despite the rapid growth of key competitors Microsoft, Google and Alibaba.
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Salesforce CEO on the power of disruption and mindfulness in leaders
Fri, 20th Oct 2017
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Salesforce CEO Marc Benioff talks about the power of disruption and the value of having a beginner's mind in the technology industry.
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Salesforce & AWS team up to drive digital transformation in Australia
Tue, 17th Oct 2017
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Salesforce partners with AWS to accelerate digital innovation in Australia, enhancing customer experiences with cloud infrastructure.
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Salesforce cloud tech helps banks fix customer loyalty problem
Thu, 5th Oct 2017
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Banks face loyalty problem with one-third of customers defecting to competitors, says Salesforce. New cloud service aims to change that.
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Bluewolf report shows Aussies slow in AI adoption
Tue, 3rd Oct 2017
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The company says just 33% of Australian business professionals surveyed said they expect to increase their current AI investment.