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How to turn big data into valuable business information
Data Analytics

How to turn big data into valuable business information

To take advantage of the big data wave, organisations must find effective ways to assess, store and analyse large amounts of data.

By Peter O'Connor • 5 min read • Thu, 28th Jun 2018
How offering IT 'self-service' can help create a more attractive workplace
Mobile Device Management

How offering IT 'self-service' can help create a more attractive workplace

How technology is offered in the workplace can have an instrumental impact on how an organisation is perceived and whether people will want to stay.

By Justin Krisko • 5 min read • Fri, 22nd Jun 2018
Exclusive interview: Tableau on data analytics, AI and GDPR
Data Analytics

Exclusive interview: Tableau on data analytics, AI and GDPR

We sat down with Tableau chief product officer Francois Ajenstat to talk about how the company enables organisations to be more 'analytics capable'.

By Julia Gabel • 5 min read • Wed, 13th Jun 2018
Customer self-service software market worth nearly $10b USD by 2021
Customer Relationship Management

Customer self-service software market worth nearly $10b USD by 2021

There are a number of markets that are set to skyrocket with the digital revolution – none more so than customer self-service software.

By Ashton Young • 2 min read • Fri, 3rd Feb 2017
The top 3 IT opportunities for 2016
Customer Experience

The top 3 IT opportunities for 2016

IT leaders must become catalysts for positive organisational change by enabling new services that are closely aligned to the organisation's strategy.

By Shannon Williams • 2 min read • Wed, 13th Jan 2016
Investment and Return on Investment in the Cloud
Virtualisation

Investment and Return on Investment in the Cloud

Increased agility. Faster time-to-market. Increased business value. Phrases like these pepper cloud computing marketing literature.

By Staff Writer • 5 min read • Thu, 1st Dec 2011
Fake Cloud vs True Cloud
Software-as-a-Service

Fake Cloud vs True Cloud

Recognising the differences between true cloud solutions and cloudwashed hosted software is crucial for CIOs to avoid costly and inefficient investments.

By Staff Writer • 5 min read • Tue, 1st Mar 2011

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Self-service stories