Support stories
ArrayFire 3.10 brings new Python interface & expanded hardware
Thu, 23rd Oct 2025
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edge computing
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ai
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software development
ArrayFire 3.10 launches with a new Python interface and expanded hardware support, enhancing performance and compatibility for GPU computing across major platforms.
STAGE boosts customer support with SquadStack.ai's multilingual AI
Fri, 29th Aug 2025
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cx
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martech
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support
STAGE has enhanced its customer support with SquadStack.ai's multilingual AI, cutting costs by 70% and boosting satisfaction to 86% in six weeks.
Xsolla unveils LiveOps suite to boost D2C game monetisation
Fri, 15th Aug 2025
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lcnc
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software development
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management
Xsolla launches its LiveOps Management Suite, a no-code tool to help game developers boost direct-to-consumer monetisation with real-time campaign management.
Xsolla launches Unity SDK to boost direct game monetisation
Fri, 15th Aug 2025
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cx
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martech
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payment technologies
Xsolla has launched a new Unity SDK to help developers monetise games directly, with cross-platform support and over 1,000 payment methods worldwide.
AppSignal expands OpenTelemetry support for Go, Java & PHP
Fri, 8th Aug 2025
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apm
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software development
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support
AppSignal now offers expanded OpenTelemetry support, enabling SMBs to monitor Go, Java, PHP, Ruby, Elixir, and Node.js applications with ease.
Freepik launches AI-powered enterprise service for large firms
Mon, 12th May 2025
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edutech
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uc
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martech
Freepik launches Enterprise AI plan offering secure, scalable creative tools with centralised controls, legal protections, and unlimited users for large firms.
Tray.ai acquires Vanti to advance AI knowledge modelling
Thu, 20th Mar 2025
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software development
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agentic ai
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cloud services
Tray.ai has acquired Vanti to enhance its AI integration systems, aiming to advance adaptive AI agents capable of thriving in dynamic business environments.
Linnworks unveils new partnerships & product updates
Wed, 26th Feb 2025
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cx
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martech
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commerce systems
Linnworks is unveiling new features on its Connected Commerce Ops platform at the upcoming Linnovation showcase, enhancing support for retailers facing market changes.
Focus on human behaviour critical in 2025 security trends
Wed, 19th Feb 2025
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cx
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martech
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support
Gallagher Security's new report reveals that overlooking human behaviour in security solutions risks inefficiencies and missed technological potential.
Appfire acquires Flow from Pluralsight to enhance portfolio
Thu, 6th Feb 2025
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saas
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devops
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apm
Appfire has acquired Flow, a prominent Software Engineering Intelligence platform, from Pluralsight, aiming to boost support for engineering teams.
Red Hat unveils updates to partner programme for 2024
Tue, 28th Jan 2025
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virtualisation
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uc
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open source
Red Hat has unveiled a revamped partner engagement programme, including a Build module to boost partner collaboration and growth opportunities.
Cirata launches Data Migrator 3.0 with advanced features
Fri, 6th Dec 2024
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storage
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paas
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data analytics
Cirata has launched Data Migrator 3.0, enhancing support for Apache Iceberg and Databricks Delta Lake, while improving data interoperability and security.
Red Hat enhances developer hub with new AI templates
Thu, 14th Nov 2024
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open source
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llms
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ai
Red Hat has unveiled significant updates to its Developer Hub, enhancing support for AI application development for over 20,000 developers since its 2024 launch.
Kong unveils Premium Tech Partner Program and deals with Traceable & Confluent
Tue, 17th Sep 2024
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api
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cloud services
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support
Kong has launched its Premium Technology Partner Program, collaborating with Traceable and Confluent to enhance API security and data streaming for its clients.
Origina appoints new leaders to drive Asia-Pacific growth
Tue, 17th Sep 2024
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ibm
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support
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resellers
Origina appoints Jay Tuckey as Head of Partnerships for APJ and Corinne Campbell to strengthen SoftwareOne collaboration, driving APAC growth and service excellence.
Cloudbrink helps Girl Power Talk with free access service
Wed, 11th Sep 2024
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edutech
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uc
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collaboration
Cloudbrink has partnered with Girl Power Talk, offering free secure access licenses to teams in 30+ countries, enhancing connectivity in areas with limited infrastructure.
Gartner report criticises SOAR systems, Acora defends approach
Fri, 6th Sep 2024
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siem
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cybersecurity
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support
A new Gartner report criticising SOAR systems for high costs and unmet promises has stirred controversy, with Acora defending its approach to optimising SOAR technology.
Newcastle City Council switches to Azul for Java security
Wed, 21st Aug 2024
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paas
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iaas
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cybersecurity
Newcastle City Council has tackled major security vulnerabilities by replacing Oracle JDK 8 with Azul Platform Core, securing mission-critical Java applications.
Sophos launches customer success initiative to boost support
Tue, 20th Aug 2024
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firewalls
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ransomware
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network security
Sophos unveils Customer Success initiative to streamline support, offering security resources and educational tools to elevate cybersecurity.
Spinnaker Support launches global VMware support service
Fri, 9th Aug 2024
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digital transformation
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it automation
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casb
Spinnaker Support launches global third-party support for VMware following Broadcom's acquisition and the shift to a costly subscription model.