User experience (UX) stories

Kyndryl launches new AI services to help businesses transform job roles, improve collaboration, and upskill workforces for agentic AI integration.

New research reveals digital accessibility boosts growth, revenue and innovation, with 75% of firms reporting increased revenue from accessibility programmes.

OpenAI has introduced a group chat feature in ChatGPT for up to 20 users, enabling shared collaboration in New Zealand, Japan, South Korea, and Taiwan.

Sterling Lotteries teams up with Yaspa to offer instant Pay by Bank transfers, cutting costs and speeding up charity lottery payments across the UK.

OpenAI launches GPT-5.1 Instant and Thinking models in ChatGPT, enhancing accuracy, personalisation and adaptive reasoning for users.

Artificial intelligence is transforming travel and expense management, helping businesses cut costs, reduce admin, and improve financial decisions seamlessly.

Appian launches AI agents and Composer tools to embed AI in workflows, boosting legacy app modernisation and operational automation in enterprises.

MojoTip teams up with Ecommpay to offer real-time digital tipping and instant payouts, boosting cashless tipping across Europe and beyond.

Fire and Emergency New Zealand has adopted Workday HCM to unify workforce management, streamline payroll, and enhance operations for staff and volunteers nationwide.

Qualtrics appoints AI veterans and pledges USD $500 million to advance purpose-built AI for transforming customer and employee experience management.

OPPO's Find X9 Pro flagship, with a 200MP Hasselblad lens, 7500mAh battery, and 6.78-inch 3600-nit AMOLED display, redefines premium smartphones.

Canva launched its AI-powered Creative Operating System, uniting design, collaboration and marketing tools, while offering its professional Affinity suite free to all users.

Kaizen raises USD $21 million in Series A to modernise US public services tech, enhancing user experience across 50+ agencies in 17 states serving 30 million residents.

Datadog has been named a Leader in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, marking the second consecutive year of recognition.

Adobe launches conversational agentic AI assistants in apps like Photoshop and Express, accelerating creative workflows with natural chat and control.

Media firms lose up to USD $2 million per hour during digital outages, with events lasting about 40 minutes impacting revenue and subscriber loyalty.

Adobe launches a beta AI Assistant in Adobe Express, enabling users to create and edit content conversationally, simplifying design for all skill levels.

Pentest People launches GuardNest, a redesigned cybersecurity platform enhancing usability, workflows, and accessibility for efficient vulnerability management.

Data Zoo partners with Ping Identity to provide verified global data in PingOne Verify, boosting secure digital identity verification across 60+ countries.

Ecommpay has secured DAC certification for its payments platform, meeting WCAG 2.2 AA standards to ensure accessibility for all users.