User experience (UX) stories

Sabre, PayPal and Mindtrip are teaming up on an AI travel assistant that lets users discover, book and pay for trips in one chat-based flow.

Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.

Firms race to embed AI, yet staff fear risk and job loss. Can redesigning work and sharing control finally earn employees’ trust?.

Willo names Jim Berrisford VP of Partnerships to drive global alliances after GBP £3 million backing and new UK office openings.

Intuit launches its AI-native Accountant Suite in Australia, promising to ease capacity strain and turn automation into a growth driver.

Notitia partners with Rod Jager Consulting to establish a formal Tasmanian base, expanding data and digital transformation services statewide.

Sue Ryder will deploy Heidi’s NHS-approved AI scribe across UK hospices, aiming to cut paperwork and free clinicians for patient care.

Bolt and Paysecure integrate one-click checkout into Cashier, promising faster repeat purchases while preserving merchant routing and risk controls.

AI-referred traffic has surged 632% despite overall web visits slipping and rising acquisition costs squeezing digital marketing returns.

Legal Brokers launches iDWallet app in the UK, promising faster biometric ID checks as sectors face tougher anti-money laundering demands.

From swipes to sparks, low-latency data centres, clouds and interconnection hubs quietly power your Valentine’s match worldwide.

ECI targets out-of-the-box ERP “activation” for manufacturers, blending AI and IoT data to boost utilisation and speed time to value.

Škoda adds AirConsole gaming and six-month exclusive Tetris to Enyaq and Elroq, turning charging stops into smartphone-controlled play sessions.

Shoppers shun online baskets over high delivery fees and clunky checkouts as retailers plough cash into loyalty schemes and shiny AI tools.

Wallapop partners with Swiss AI group Albatross to power real-time, in-session product discovery and boost second-hand marketplace engagement.

Trust tech firm Drata opens San Francisco HQ after hitting USD $100m ARR, eyeing deeper ties with security buyers and partners.

Infobip upgrades its WhatsApp Marketing Messages API with optimisation tools that lift delivery rates and boost ROI by over 60%.

Samsung has reclaimed top spot in Canstar Blue’s 2026 smartphone satisfaction rankings, as cost-conscious Australians prioritise value.

Geekflare shifts from pure tech publisher to SaaS, launching Geekflare AI and Geekflare API after surpassing 100 million global readers.

Creative agency 30Acres will rebuild Zulu & Zephyr’s global eCommerce platform on Shopify 2.0, with a new site launching in Q2 2026.