Voice stories - Page 2
Twilio honours AI startups pushing innovation in customer engagement
Tue, 30th Jan 2024
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data analytics
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cx
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martech
Twilio honoured innovative startups utilising Generative AI and Twilio's suites to enhance digital communication for customer experiences in its AI Startup Searchlight awards.
Asia Pacific retail banks show growing interest in Generative AI
Fri, 24th Nov 2023
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cx
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martech
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risk & compliance
Asia Pacific retail banks are showing increased interest in Generative AI, with 41% planning to invest, indicates an IDC report.
Celtiis streamlines operations with Oculeus' Captura NG billing
Fri, 13th Oct 2023
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uc
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network infrastructure
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voice
Benin's Celtiis boosts its efficiencies by deploying Oculeus' Captura NG for wholesale billing in telecom operations.
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GTT appoints Edward Morche as CEO to Strengthen Network Security Services
Fri, 6th Oct 2023
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uc
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cx
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martech
GTT appoints experienced telecom exec as CEO, strengthening their managed network security services for multinational clients.
NICE acquires LiveVox, bolstering customer experience with AI integration
Thu, 5th Oct 2023
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cx
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martech
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ai
NICE is set to acquire LiveVox, enhancing its CX services with integrated AI and proactive outreach capabilities.
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Ramco Systems appoints senior leaders for its Global Payroll Business
Fri, 21st Apr 2023
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uc
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surveillance
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cx
Ramco Systems has appointed Paul Nikhil Prasad as Business Head of Managed Payroll Services to contribute to its HR and Payroll business growth.
Motorola Solutions celebrates 50 years in Malaysia
Wed, 17th Aug 2022
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semiconductors
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data analytics
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martech
Motorola Solutions celebrates 50 years in Malaysia, highlighting the country's skilled engineering talent and innovative offerings used globally.
Devoli appoints William Graham as sales director
Fri, 3rd Jun 2022
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voice
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job moves
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devoli
William Graham joined Devoli as sales director. The company provides network automation tools and services to Australasia for better efficiency.
The 2018 Canalys APAC Channels Forum keynote
Thu, 6th Dec 2018
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hyperscale
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public cloud
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multi-cloud
There was a lot to unpack at the Canalys APAC Channels Forum keynote. This long-form piece tries to cover all the most relevant points for ANZ.