WFM stories

NICE secures its position as the market share leader in WFM for the tenth year, commanding 33% of total seats, as confirmed by DMG’s 2024 report.

NICE has launched new workforce management tools aimed at integrating digital front and back-office tasks, enhancing efficiencies and bottom-line results.

Humanforce and Datacom have partnered to provide an integrated WFM & payroll offering to Australian and New Zealand businesses.