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Latest News - Page 161

Mumbai-based Netcore launches CX-based marketing solution
Customer Relationship Management

Mumbai-based Netcore launches CX-based marketing solution

Netcore Smartech helps marketers map customer journeys, allowing brands to create personalised customer experiences in real-time.

By Kai Ping Lew • 2 min read • Mon, 24th Apr 2017
Security amongst top priorities for Asian & ANZ firms
Customer Relationship Management

Security amongst top priorities for Asian & ANZ firms

Southeast Asian organisations rank employee device security and customer experience as top priorities when it comes to workplace transformation.

By Sara Barker • 2 min read • Tue, 18th Apr 2017
Could voice biometrics in contact centres be the next hot trend?
Customer Relationship Management

Could voice biometrics in contact centres be the next hot trend?

Consumers are in favour of voice biometrics when dealing with contact centres, according to a new survey by NICE.

By Sara Barker • 2 min read • Wed, 22nd Mar 2017
China, India, Malaysia and New Zealand leading the world in smartphone growth
Marketing Technologies

China, India, Malaysia and New Zealand leading the world in smartphone growth

Smartphones are driving the growth of new Internet users worldwide, with China and India leading the way, according to a report by Adobe.

By Ashton Young • 2 min read • Tue, 28th Feb 2017
Zoomdata signs distie to meet high local demand for big data analytics
Data Analytics

Zoomdata signs distie to meet high local demand for big data analytics

Visual analytics vendor Zoomdata has appointed a regional master distie as it ramps up its local push to meet burgeoning demand for big data analytics.

By Heather Wright • 2 min read • Tue, 21st Feb 2017
New regional boss as Qlik seeks to tap into rising analytics demand
Data Analytics

New regional boss as Qlik seeks to tap into rising analytics demand

Qlik has appointed industry veteran Julian Quinn as APAC regional vice president as it seeks to tap into the rise of analytics and drive local growth.

By Heather Wright • 2 min read • Fri, 17th Feb 2017
Aussies more romantic than Kiwis, Adobe reckons, but we like the bedroom
Marketing Technologies

Aussies more romantic than Kiwis, Adobe reckons, but we like the bedroom

Pulses look set to be racing in France and New Zealand this Valentine's Day as the only two countries to search for images of couples in bed.

By Shannon Williams • 2 min read • Tue, 14th Feb 2017
Australia leading the world in AI technology
Data Analytics

Australia leading the world in AI technology

Australian businesses are spending big on AI technology, investing on average $6 million a year - a huge sum that is second only to the US.

By Ashton Young • 3 min read • Wed, 18th Jan 2017
Global visual analytics a five billion dollar industry, APAC set for fast growth
Data Analytics

Global visual analytics a five billion dollar industry, APAC set for fast growth

APAC is predicted to be the fastest growing region in the global visual analytics market, set to surpass $5 billion by 2020.

By Shannon Williams • 3 min read • Mon, 5th Dec 2016
Genesys expands business, swallows up Interactive Intelligence
Unified Communications

Genesys expands business, swallows up Interactive Intelligence

Genesys completes acquisition of call centre technology firm Interactive Intelligence, creating largest leader in customer experience.

By Sam Worthington • 2 min read • Fri, 2nd Dec 2016
Cisco Services' revenues continue to expand
Digital Transformation

Cisco Services' revenues continue to expand

As Cisco transitions the business model, the savings from global headcount reductions will be invested to further expand software and services.

By Elitsa Bakalova • 3 min read • Mon, 22nd Aug 2016
Study finds mobile not so user friendly
Unified Communications

Study finds mobile not so user friendly

It's reported that 45% of consumers have given up within a minute of their search because it's taken too long.

By Sam Worthington • 2 min read • Mon, 27th Jun 2016
Big Data and Analytics readiness: APAC 'mature'
Data Analytics

Big Data and Analytics readiness: APAC 'mature'

APAC organisations in the Asia Pacific region are progressing rapidly in their readiness for Big Data and Analytics, according to analyst firm IDC.

By Shannon Williams • 3 min read • Mon, 20th Jun 2016
Top global execs start new, AI focused venture
Data Analytics

Top global execs start new, AI focused venture

Industry leaders unite to create Noodle Analytics, an innovative AI venture set to revolutionise enterprise intelligence.

By Catherine Knowles • 2 min read • Tue, 15th Mar 2016
Westpac Australia launches online management platform
Marketing Technologies

Westpac Australia launches online management platform

Westpac partners with Octet to launch an online platform aiding Aussie companies with global payments and supply chain management.

By Shannon Williams • 3 min read • Tue, 16th Feb 2016
Adobe coders reach out to Kiwi kids
Marketing Technologies

Adobe coders reach out to Kiwi kids

Adobe coders and designers visit High Tech Youth Network to support emerging creatives as part of the Adobe Project 1324 initiative.

By Shannon Williams • 2 min read • Wed, 18th Nov 2015
Australia 'clear leader' in digital marketing performance
Marketing Technologies

Australia 'clear leader' in digital marketing performance

Not only are marketers in Australia leading the digital marketing charge, but they are also beginning to pull away from other regions.

By Shannon Williams • 3 min read • Thu, 20th Aug 2015
Our publisher's view on why eDMs are evil
Marketing Technologies

Our publisher's view on why eDMs are evil

eDMs don't work. They invade people's inboxes. They can get labelled as spam. They're more expensive and less effective than editorial integration.

By Sean Mitchell • 2 min read • Thu, 20th Aug 2015
Asia Pacific to lead the world in mobile payments
Marketing Technologies

Asia Pacific to lead the world in mobile payments

Mobile payments are poised for explosive growth in Asia Pacific, driven by a high number of initiatives and diverse mCommerce maturity levels.

By Shannon Williams • 3 min read • Wed, 19th Aug 2015