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Credfix has raised ₹16.1 crore in seed funding led by Tanglin Venture Partners, with participation from Stargazer.
The Bengaluru-based debt resolution platform will use the funds for product development, artificial intelligence tools and the expansion of its borrower support network across India. It had previously raised ₹4.5 crore from K2 Capital, Invstt Trust and angel investors.
Founded in 2025 by Ranjan Agarwal, Neeraj Kulkarni and Ayush Kedia, Credfix focuses on borrowers facing repayment stress. It says it now serves more than 2 lakh users with over ₹4,000 crore in aggregate outstanding debt, with 40% of users based in Tier 2 and Tier 3 cities.
Its business is centred on a fragmented part of consumer finance, particularly when borrowers move from missed payments into loan restructuring, collections and legal processes. Credfix built the platform after its founders saw borrowers struggle to find clear information and structured support while working with banks and fintech groups in debt recovery.
India's consumer credit market has expanded rapidly in recent years, drawing in large numbers of first-time borrowers. While that growth has widened access to formal lending, it has also increased pressure on borrowers facing job losses, medical costs or unstable income.
The company identified younger borrowers as one of the most exposed groups. It says Gen Z accounts for 41% of all new-to-credit borrowers in India, while more than one in four digital borrowers under 30 were delinquent on personal loans below ₹50,000 by late 2025.
Platform tools
Credfix offers three main artificial intelligence-led products: Risi, a financial assistant that helps users understand debt and possible resolution paths; Neytra, a call management tool for recovery-related calls; and a legal assistant that helps users interpret notices and prepare draft responses for review.
Unlike services focused mainly on credit scores or refinancing, Credfix covers the process from early signs of financial distress to structured resolution and rehabilitation. The model is designed to help borrowers deal with lenders and related agencies through one platform rather than across separate channels.
"Financial distress is often accompanied by confusion, anxiety and a lack of trustworthy guidance. We believe borrowers deserve better. At Credfix, we are using artificial intelligence to simplify one of the most complex financial experiences, empowering individuals with clarity, confidence and actionable solutions. This investment marks an important milestone in our journey and will help us build technology that supports millions of borrowers in navigating debt with greater transparency and dignity," said Ranjan Agarwal, Co-founder, Credfix.
Investors say the company is addressing a gap in India's lending market that has widened with the spread of digital and formal credit. While lenders have improved loan distribution, support for borrowers in distress has lagged, leaving collections, repayment discussions and legal communication split across multiple parties.
"India has built remarkable infrastructure to distribute credit, but very few solutions to help borrowers when repayment gets hard. That gap is a large, unaddressed problem, and it's growing as millions of young borrowers enter the system. Credfix is built on a simple but powerful insight: borrowers who are supported and guided effectively are more likely to repay. This creates lasting value for everyone in the credit ecosystem. The early traction shows how strong the demand is, and we're excited to back the team as they scale," said Shashank Sabesan, Principal, Tanglin Venture Partners.
Debt resolution remains one of the less digitised corners of financial services in India, despite the rise of online borrowing and app-based lending. Borrowers in difficulty often face repeated recovery calls, unclear options and formal notices, with limited access to independent guidance.
Credfix aims to bring those interactions into a more structured format. Its nationwide user base and reach beyond major metropolitan areas suggest demand for debt support is not confined to large cities, particularly among newer credit users.
"Resolving a loan typically involves multiple disconnected interactions across lenders, recovery agencies and legal processes. Our vision is to unify this fragmented journey through AI, enabling borrowers to access timely, personalised and actionable support on a single platform. We are building technology that makes financial recovery simpler, faster and significantly less stressful," said Neeraj Kulkarni, Co-founder, Credfix.