Conversational AI stories - Page 5

Simwood launches WhatsApp Business voice integration, linking Teams, SIP and UCaaS tools to more than three billion WhatsApp users.

Huwise launches Huwy, an AI chat agent embedded in its data marketplace to help non-experts search, explore and use corporate data.

Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.

SquadStack.ai launches in-app voice AI assistant to guide users in real time, aiming to curb high-intent drop-offs across key digital journeys.

Commvault predicts Asia-Pacific enterprises will pivot from AI experiments to resilient, sovereign “trusted autonomy” by 2026.

OpenAI is turning ChatGPT into a software platform, opening a built‑in app directory where users can discover and install third‑party tools.

Replit's new ChatGPT integration lets users build, preview and refine live apps directly in the chat window, streamlining software creation.

Zoho launches unified spend management and AI-driven billing tools, aiming to give large enterprises tighter control over finances.

APAC enterprises plan big 2026 AI spend, pivoting from chatbots to sovereign RAG and hyperscale platforms to meet strict data rules.

ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

Adobe embeds Photoshop, Express and Acrobat inside ChatGPT, giving hundreds of millions free, conversational access to its creative tools.

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

Shippo has launched MCP, an AI-powered platform that lets commerce-focused agents turn natural language shipping requests into live actions.

Amazon Web Services launches Amazon S3 Vectors with 40x more scale, faster queries, and up to 90% cost savings for vast AI vector data storage.

By 2026, AI will transform customer service with firms mandated to disclose AI use, boost transparency, and balance trust and security in interactions.

Procurement teams face rising risks and data overload; agentic AI, like Agent Bob, offers instant intelligence beyond static dashboards to boost strategic decisions.

Omada has been named a Leader and Emerging Innovator in QKS Group's SPARK Matrix for Identity Governance and Administration, praised for its AI-driven platform.

ThoughtSpot has unveiled StartupSpot, a programme offering early-stage firms AI analytics integration for USD $12,999 per year, aiding data-driven product features.

RobobAI launches Agent Bob, an AI tool transforming procurement by delivering instant strategic insights via natural language interaction with spend data.