CMOtech India - Technology news for CMOs & marketing decision-makers

Customer data stories - Page 2

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71% of Australian small businesses view cyber attacks as major risk
Fri, 19th Jan 2024
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big data
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network infrastructure
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bi
Cybersecurity threats are escalating for Australian small businesses, with 71% viewing it as a major risk, says a global study by McAfee and Dell Technologies.
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Eagle Eye launches EagleAI for grocery, retail personalisation
Mon, 15th Jan 2024
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bi
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big data
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cloud services
Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.
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Intel and DigitalBridge launch enterprise AI firm Articul8
Thu, 4th Jan 2024
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big data
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bi
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it training
Intel and DigitalBridge have launched Articul8, an independent AI company delivering comprehensive GenAI platform solutions with safeguarded, scalable and varied deployment options.
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Global modular data centres market to reach $81.2bn by 2030
Tue, 2nd Jan 2024
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virtualisation
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bi
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cloud services
The global modular data centres market is anticipated to surge to USD$81.2bn by 2030, due to efficiency and flexibility, says Research and Markets report.
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Safetica partners with Kaira to boost data security in APAC region
Thu, 21st Dec 2023
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bi
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big data
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martech
Safetica forms strategic alliance with Kaira to enhance data security solutions and cater to increasing cybersecurity needs in the APAC region.
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Jscrambler secures PCI DSS v4.0 compliance boosting client-side protection
Wed, 20th Dec 2023
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big data
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data protection
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bi
Jscrambler, a client-side protection platform, achieves PCI DSS v4.0 compliance, showcasing their commitment to secure transactions.
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Certinia integrates advanced AI in service-oriented platform for improved efficiency
Mon, 18th Dec 2023
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big data
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payroll systems
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bi
US tech firm, Certinia, integrates advanced AI into its service-oriented platform, aiming to revolutionise enterprise operations globally.
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Cheap as Chips streamlines operations with SOTI MobiControl solution
Thu, 14th Dec 2023
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big data
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encryption
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bi
Cheap as Chips improves store operations across remote Australia using SOTI MobiControl solution, enabling better connectivity and enhanced customer service.
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Eagle Eye Group appoints first Chief Artificial Intelligence Officer
Thu, 14th Dec 2023
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big data
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bi
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martech
Eagle Eye Group hires Jean-Matthieu Schertzer as its first Chief AI Officer, aiming to bolster AI-driven personalised retail promotions.
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Ecosystm & Verint Playbook highlights wider scope needed for CX strategies
Tue, 12th Dec 2023
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big data
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bi
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contact centre
New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.
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Indian banks embrace FICO Platform for business growth
Mon, 11th Dec 2023
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big data
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bi
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data analytics
Indian private-sector banks are adopting the FICO Platform to enhance growth and decision-making via AI capabilities.
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Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
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bi
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crm
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big data
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
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The surprising reason customers are abandoning digital transactions
Tue, 5th Dec 2023
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bi
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big data
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martech
Businesses need to create easy, secure and personalised buying experiences that alleviate security concerns without collecting too much personal data.
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Fivetran unveils new capabilities supporting Delta Lake on Amazon S3
Fri, 1st Dec 2023
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bi
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big data
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cloud services
Fivetran expands offering with new support for Delta Lake on Amazon S3, new capabilities aim to enhance data lake usage and governability.
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Lack of central data storage hinders customer support, reveals Sprinklr report
Fri, 24th Nov 2023
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big data
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data analytics
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bi
A Sprinklr report reveals that 46% of CX leaders lack the central data storage vital for a competitive customer service.
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Logpoint confirms data security commitment following SOC 2 Type II audit
Tue, 21st Nov 2023
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cloud services
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bi
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saas
Logpoint fortifies pledge to protect customer data after passing the stringent System and Organisation Control 2 Type II audit.
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Qrious retains ISO security certifications amid New Zealand's data concerns
Mon, 20th Nov 2023
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big data
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bi
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martech
Qrious upholds its ISO 27001 and 27701 certifications amidst increasing data privacy concerns in New Zealand's growing cloud computing industry.
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ConnectID brings digital identity solutions to Australian recruitment sector
Fri, 17th Nov 2023
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bi
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big data
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cloud services
ConnectID partners with Referoo, offering real-time, secure digital identity verification to the Australian recruitment sector.
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Keeper Security urges retailers to prep for holiday season cyber threats
Fri, 17th Nov 2023
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bi
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big data
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malware
Keeper Security, a top cybersecurity software firm, warns retailers to brace for potential cyber threats during the holiday season.
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Microsoft announces AI companion 'Copilot' to enhance Azure management
Fri, 17th Nov 2023
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cloud services
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bi
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microsoft
Microsoft unveils AI tool 'Copilot' to assist in managing Azure cloud services, promising increased efficiency and productivity.
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TeamViewer integrates Tensor with SAP Service Cloud for efficient customer service
Thu, 9th Nov 2023
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cloud services
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bi
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big data
TeamViewer's Tensor is now integrated with SAP Service Cloud, improving customer service efficiency and data security.
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Bletchley Park AI summit highlights global threat & essential safety strategy
Tue, 7th Nov 2023
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edutech
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bi
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big data
Bletchley Park AI Safety Summit underscored serious artificial intelligence threats, urging for a global safety roadmap.
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Australian businesses increasingly incorporating AI into marketing strategies
Thu, 2nd Nov 2023
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bi
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big data
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martech
Almost all Australian businesses now use artificial intelligence (AI) in their marketing strategies, according to a Twilio Segment study.
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Cohesity launches SmartFiles on Snowflake Data Cloud for advanced data analysis
Wed, 1st Nov 2023
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bi
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big data
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martech
Cohesity announces the launch of SmartFiles on Snowflake Data Cloud, intended to enhance data analysis and ensure compliance.