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Dennis Woodside stories

Dennis Woodside, a prominent author in the realm of tech business reporting, showcases a keen interest in corporate movements within influential tech companies. His pieces often highlight significant appointments and strategic enhancements that aim to reshape company landscapes. For instance, his coverage on Mika Yamamoto joining Freshworks as the Chief Customer and Marketing Officer delves into the professional background and strategic roles undertaken by new corporate leaders.

Additionally, Woodside is attuned to technological advancements and their implications for business operations. His article on Freshworks' integration of GPT-based AI enhancements into their systems illustrates an in-depth understanding of how emerging technologies are being harnessed to bolster customer engagement and service efficiency. This blend of focus on executive leadership and technological evolution forms a core part of his journalistic endeavours, reflecting a sophisticated grasp of the nexus between technology and business growth.

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The business value of uncomplicated

6 days ago
Businesses grow increasingly complex, but prioritising uncomplicated, intuitive AI tools can boost speed, clarity and employee satisfaction in today’s fast market.
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Freshworks launches Freddy AI Agent for service efficiency

Wed, 30th Oct 2024
Freshworks has unveiled the Freddy AI Agent, designed to boost customer and employee experiences by autonomously resolving service requests in minutes.
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Freshworks launches Freddy AI Agent for streamlined support

Fri, 25th Oct 2024
Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.
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Freshworks launches Freddy AI agents for swift deployment

Thu, 24th Oct 2024
Freshworks has launched its Freddy AI Agent, promising rapid, no-code deployment within 30 minutes, aimed at enhancing customer service for midmarket firms.
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Murali Swaminathan named Chief Technology Officer at Freshworks

Wed, 4th Sep 2024
Freshworks appoints Murali Swaminathan as CTO, bringing over 30 years of software engineering experience to lead its global technology and innovation strategy.
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Freshworks acquires Device42, enhancing IT asset management

Wed, 12th Jun 2024
Freshworks acquires Device42 to enhance ITAM and ITSM offerings, promising a unified platform for advanced asset discovery and application dependency mapping.
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Dennis Woodside takes over as Freshworks CEO from founder Girish Mathrubootham

Fri, 3rd May 2024
Dennis Woodside takes the reins as CEO of Freshworks, succeeding company founder Girish Mathrubootham who becomes Executive Chairman, guiding the firm to its next chapter of global growth.
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Freshworks names Abe Smith as Chief of Global Field Operations

Thu, 8th Feb 2024
SaaS giant Freshworks enlists Abe Smith, with his 25-year field sales experience from Zoom, Oracle, and Cisco, as Chief of Global Field Operations to spur its upmarket progression.
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Freshworks appoints Mika Yamamoto as Chief Customer & Marketing Officer

Fri, 1st Dec 2023
Freshworks Inc. enlists former F5 executive, Mika Yamamoto, as Chief Customer and Marketing Officer.
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Freshworks welcomes Mika Yamamoto as new Chief Customer & Marketing Officer

Wed, 29th Nov 2023
Freshworks hires Mika Yamamoto, with an impressive 25-year track record, as its Chief Customer and Marketing Officer.
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Freshworks brings on new GPT-based enhancements to AI assistant

Tue, 28th Mar 2023
Using OpenAI’s ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide range of customer-facing professionals.