Latest news - Page 17

Couchbase has unveiled the winners of its 2024 Customer Impact Awards, celebrating innovative users transforming operational infrastructures across various sectors.

Simbian's AI-based GRC Agent has enabled Matillion to achieve a tenfold improvement in turnaround time and projected annual savings of USD $150,000.

FPT and Sitecore have unveiled ON.E, an AI-driven eCommerce platform designed to enhance efficiency and reduce time-to-market for retailers globally.

Andrea Morgan-Vandome praises Blue Yonder's AI-driven supply chain innovations, emphasising customer value and sustainability in a global market.

Babeltext's multilingual chat platform revolutionises business communication, translating messages across 135 languages into English for seamless customer engagement.

As 2025 nears, AI advancements and a focus on employee well-being are set to significantly reshape the customer experience landscape, says Call Design.

Meta has dismantled over two million accounts linked to global scam centres, collaborating with law enforcement to tackle sophisticated online fraud schemes.

Adobe has launched Acrobat for Nonprofits, offering organisations access to its document management solutions at a significantly reduced rate of USD $15 per user annually.

WeAre8 has launched 'Flows', a new feature to promote healthier conversations and trust, using advanced verification technology for better news discernment.

Optimizely has launched new AI agents within its Opal assistant to revolutionise marketing workflows, enhancing productivity and creativity for teams.

Business Next has launched AGENTNEXT, India's first AI agent platform, to modernise banking and financial services, aiming for 60-70% task automation.

Ubitium has secured USD $3.7 million in seed funding to revolutionise the processor industry with a universal RISC-V chip, targeting diverse computing tasks.

A new Zendesk report reveals that companies adopting AI are crucial for enhancing customer experience, with APAC seeing up to 63% rise in cross-selling revenue.

A new Mediaocean survey reveals 66% of marketers seek positive ad verification models, citing rising costs and limited provider choices as key concerns.

Swiss AI governance startup Calvin Risk has raised USD $4 million in seed funding to enhance enterprise AI compliance and accountability.

As 2025 nears, transformative trends in AI, including observability and agentic systems, promise to reshape the industry and unlock new opportunities.

Netcore Cloud has expanded its partnership with Google Cloud to enhance AI-driven customer engagement, aiming to double annual recurring revenue by 2027.

Microsoft unveils major enhancements to Microsoft 365 Copilot, aiming to revolutionise business processes and boost productivity for firms globally.

Teradata has launched its AI Unlimited platform for public preview on Microsoft Fabric, enhancing serverless AI capabilities for enterprises.

GlobalLogic has been named a Leader in the 2024 ISG Provider Lens Generative AI Services Report, showcasing its prowess in enabling generative AI integration.