Latest news - Page 47

GEN8 announces Generative AI training for knowledge workers
Thu, 18th Jan 2024
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physical security
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genai
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data privacy
Australian firm GEN8 has announced the Generative AI Navigator (GAIN) programme, a 3-week course designed to equip knowledge workers with the skills and insight required to navigate the emerging field of generative AI.

Businesses plan sweep of loyalty program changes by 2027
Thu, 18th Jan 2024
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cx
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martech
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capgemini
Amidst economic woes, 9 in 10 businesses plan to revamp their loyalty schemes by 2027, with 65% expected to replatform.

AI-driven customer experience heralds future trends
Thu, 18th Jan 2024
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uc
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data protection
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cx
The integration of AI in Customer Experience could herald a major industry shift, bringing personalisation, cost reduction and large-scale operation.

Document automation strategies for Asia Pacific financial services in 2024
Wed, 17th Jan 2024
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document management
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ecm
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fintech
In 2024, Asia Pacific financial firms are leaning into document automation strategies to enhance productivity, in a climate of rapid change boosted by pandemic, inflation, and employee disengagement.

Sportradar Introduces FanID for Revolutionary Fan Engagement in Sports
Wed, 17th Jan 2024
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sports
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monetisation
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data collection
Sportradar debuts FanID, an industry-first data clean room marketing solution, to enhance fan engagement amid phase-out of third-party cookies.

Getty Images CEO urges Sunak to back creative over AI industries
Wed, 17th Jan 2024
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physical security
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genai
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ai
Getty Images CEO, Craig Peters, warns Chancellor Rishi Sunak of risking UK GDP by favouring AI support over the critical creative industries.

Victoria's Secret partners with Google Cloud to boost retail with AI
Tue, 16th Jan 2024
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public cloud
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cx
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martech
Victoria's Secret and Co. has announced a multi-year strategic partnership with Google Cloud, utilising AI technologies to enhance its online customer experience and accelerate core business functions.

Microsoft unveils Copilot Pro & expands AI services to more businesses worldwide
Tue, 16th Jan 2024
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agentic ai
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copilots
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microsoft
Copilot is being extended to new businesses of different sizes in the software giants attempts to make AI commonplace.

FranConnect introduces Analytics platform & revamped Royalty Manager
Mon, 15th Jan 2024
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transparency
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benchmarking
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finance
FranConnect unveils FranConnect Analytics, a real-time data platform, and revamps its Royalty Manager app to assist franchise and multi-location businesses in their operational and financial management.

'X Business' gears up for global expansion with 'everything app' vision
Mon, 15th Jan 2024
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martech
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commerce systems
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ai
X Business is not just an app anymore, evolving to become the 'everything app' that blends experiences on a user-friendly interface, with 2024 set to bring its vision to life.

Eagle Eye launches EagleAI for grocery, retail personalisation
Mon, 15th Jan 2024
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data analytics
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public cloud
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cx
Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.

BlackLine appoints industry veteran Emily Campbell as new CMO
Mon, 15th Jan 2024
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network infrastructure
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digital transformation
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cx
Digital finance transformation leader, BlackLine, taps industry veteran Emily Campbell as Chief Marketing Officer to spearhead global strategy amid rising demand for automated risk management solutions.

Jacob Annesley joins Gate 7 as Director of Public Relations & Content
Mon, 15th Jan 2024
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gaming
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digital entertainment
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netflix
Gate 7 has bolstered its team with the addition of experienced figure, Jacob Annesley, as the new Director of Public Relations and Content, marking a strategic advance towards innovation in destination marketing.

Harnessing AI-Powered Business Intelligence for smarter marketing
Mon, 15th Jan 2024
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data analytics
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cx
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martech
Companies are revamping decision-making strategies with AI-powered business intelligence, sparking a revolution in data-breakdown for strategic planning and efficacy in marketing.

ChatGPT introduces GPT Store for customised AI resources
Sat, 13th Jan 2024
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edutech
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data analytics
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martech
Reports reveal that over 3 million custom versions of AI language model, ChatGPT, were created in two months, prompting the launch of a new GPT Store for user-friendly discovery of successful designs.

Publicis Sapient & Google Cloud to launch Retail Media Network Accelerator
Fri, 12th Jan 2024
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digital signage
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public cloud
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cx
Publicis Sapient partners with Google Cloud to launch a Retail Media Network Accelerator, providing a platform for clients to boost revenue via customised ads and enhance customer engagement.

Epson first Japanese manufacturer to use 100% renewable energy
Fri, 12th Jan 2024
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cleantech
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printing
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sustainability
Japanese manufacturer Seiko Epson Corporation has become the first in its industry to transition to 100% renewable electricity at all of its global sites.

Zendesk acquires AI firm Klaus to enhance customer experience
Wed, 10th Jan 2024
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devops
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cx
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martech
Zendesk enhances its customer experience (CX) solutions by acquiring AI firm Klaus, aiming to optimise agent performance and increase customer interaction quality.

Yahoo introduces new features for privacy-focused ad testing
Wed, 10th Jan 2024
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data privacy
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yahoo
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chrome
Yahoo is set to enhance advertisers' media insights with new identity testing capabilities, optimising campaign measurement as third-party cookies decline.

Retail firms urged to fortify supply chains via strategic M&A
Tue, 9th Jan 2024
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supply chain
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m&a
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oem
Virtualstock urges retail companies to use strategic M&A activities to bolster their supply chains, in light of rising volatility.